Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2057 reviews
(2,057 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Judy H.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Very versatile!Works great on high pile carpet.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve given this a five, but it is a little noisy! It really really works well though
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Sucks so good!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.T:his is easily the best vacuum I've ever owned and I've owned a LOT of them. My wife and I are kind of clean freaks and the suction on this vacuum is second to none. You can really see this in the rotating pet brush attachment. Also, because my wife has long black hair and one of our cats is also long hair, not having to worry about the hair wrapping around the brushes is a great feature. I like how easily you can switch from bare floors, to low pile/rug to shag carpeting. That has been a shortcoming in some of the other vacuums we've tried. I would highly recommend this vacuum, especially if you have pets.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Powerful vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an older Shark and the differences are fantastic! Easy to maneuver, switches easily from different carpet piles to hard floor. The dust cup is big and I can vacuum longer before emptying it. Excellent suction and the power fin brushrolls work well on deeper pile rugs. The washable components are easily removed for cleaning and the powered lift away is great for vacuuming steps. I'm very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Fabulous vacuum cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner! Has a lot of power to clean the carpet and floors. Easy to handle.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Worth the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money! I had to replace another name-brand vacuum. We have two large dogs, and the dog hair was getting out of control with my old vacuum. The suction of my new Shark - Vertex DuoClean with Powered Lift-Away is outstanding and does a great job of getting the dog hair that accumulates in the corners!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Greta vacuum for cleaning business!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these Shark vacuums for my cleaning business because they are durable, parts are replaceable and they have the added feature of being a lift-away that will get under most furniture. My employees love that they don't have to vacuum multiple times to get pet hair out of carpet because the suction is so powerful.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark vertex
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit i was a little scheptical at first. But after using this vaccume i must say it is worth the money. I have two dogs ones an australlian shephard the other a pit terrier mix, so cleaning up after them is a constant battle. The old vaccume couldnt keep up, this one is awesome and my house never looked cleaner.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Even with dogs, still works great a year later!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this vacuum for over a year and it’s still works great! I have 2 dogs (one long-haired) that sheds a LOT, but the vacuum is still as good today as it was the day I got it! Easy to maneuver in and out of small places.
I would recommend this to a friend Rated 5 out of 5 stars
One Powerful Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job on all surfaces, easy to dump dirt and debris, long cord reaches most areas in our apartment, Heavy enough to deep clean carpet and rugs with 3 depth settings.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Destroys Dog Hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a German Shepherd that sheds quite a bit, even with regular brushing. He lives in the master bedroom with medium-pile carpeting. Using the same exact number of "cleaning passes" as our older Shark Uprights, this Vertex Duo Clean picks up about 2x more dog hair, dander and dirt. This is proof-positive that this newest model really does have much greater suction / cleaning power!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Garth said it best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It certainly does suck. No thats not a bad thing. I was waiting to see if it got clogged, and it doesn't, i live with long haired shedding dogs and females with super long hair and this thing just rocks. Felt flimsy on install but does everything it says it does. I havent had to service the rollers or anything as of yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, Easy to use and clean. Love the way it processes the hair inside the unit making it easy to clean even with two people in the family with super long hair. No more hard to clean brush rollers
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic Vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this vacuum for our apartment that has carpet and tiled flooring. We were looking for something reliable and high quality and this was definitely it! Very impressed with this vacuum! Exceeded our expectations.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for our older one, that finally died. We went back for the same model because of its ease of use and reliability.
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum while it lasts.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially impressed with its amazing suction, but disappointed when the front roller stopped working after just three years of use. Not very durable in the long run.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum cleaner ever! I also got a an excellent deal from Best Buy. Extremely happy with it and the fast delivery.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Shark Vertex,it is all it says it is,very easy to use and very user friendly,I would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark Vertex Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Gets under everything. Great suction. I own a cleaning business and I purchased two. Shark is the best!
I would recommend this to a friend Rated 3 out of 5 stars
shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the best for its price lacking sensor technology and lights on the handle and long hose suction
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Moeh,
Thank you for taking the time to share your feedback with us. We understand how important features like sensor technology, handle lighting, and strong hose suction are when choosing the right vacuum, and we can appreciate how this would be a frustrating experience. Insights like yours help us better understand where improvements can be made, and we’ll be sure to pass this information along to our development team for future improvements. If you ever need support with your current unit or would like help getting the best performance from it, please feel free to give us a call at 1‑855‑427‑5127, where one of our product specialists will be more than happy to assist you. We're available Monday–Friday: 9 a.m.–9 p.m. ET, and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Shark Home



















