Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2039 reviews
(2,039 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Pretty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this vacuum. I had to return my Dyson and decided on this for our multiple surface flooring. It’s easy to use and does a good job. As far as carpets go nothing beats the Dyson however for versatility this takes the cake! This is my 3rd shark in only 8 years so I’m hoping that it holds up longer however it does seam to be better overall than the others. Also it’s really pretty. Haha I mean with as much time as I spend cleaning I’m glad it’s pretty. For reference we use vacuums HARD so it’s no surprise we’ve gone through several. We have 2 dogs a cat and 2 small children as well as nieces and nephews making messes in the house so we are constantly vacuuming up something. All of our sharks have done a good job but this one so far is a step above.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Awesome suction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubt about this vacuum, especially with it costing so much. But my doubts were quickly erased once it started sucking up things. And believe how much stuff it actually got out of my carpet on one try.
I would recommend this to a friend Rated 5 out of 5 stars
Big Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. The power is great and the cleaning is easy
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Dyson V11 motor room a crap after 1 year. Luckily I had the warranty. Got this I liked the cordless and stick style but just more things to go wrong. This vacuum works great, no issues and suction is awesome.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to maneuver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this vacuum works. It is very easy to release parts to do different areas of vacuuming and also easy to release the bin to empty it. I researched different vacuums and found that Shark vacuums were highly recommended and I am not disappointed.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing suction!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy assembly amazing suction. You won’t be disappointed with this item.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. I am a rottweiler and husky owner and this vacuum is the best! I will never go with any other brand!
I would recommend this to a friendRated 2 out of 5 stars
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally shark is my FAVORITE brand for vacuums. Ive never been unhappy with a vacuum i have purchased... until now. Pros are great suction, long cord.... and ... thats about it i think. CONS: headlight feature ONLY works WHILE using any brushroll setting - as soon as you switch to the wand the headlights go off (when vacuum shopping the headlight feature is a REQUIREMENT for me, which this vacuum advertised "LED HEADLIGHTS", however didnt mention the limitations to this features availability. Power button is poorly placed and often has to be pressed several times before it actually powers the vacuum on/off. Brushroll settings toggle switch placed in a weird, almost inconvenient, location. There are both pros and cons with this model.. the headlight feature was the selling point for me.. turns out i was mislead. I even read A TON of reviews. Really really disappointed. Wish i had never purchased this vacuum. Way too much money for me to be this disappointed in it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you so much for sharing your honest experience. We're truly sorry to hear that this vacuum didn’t meet your expectations, especially as a long-time Shark fan who’s always been happy with our products. We know how disappointing it is to feel let down by something you were excited about, and we sincerely apologize. We appreciate you highlighting both the pros and the areas where the design fell short for you. The headlight feature, power button placement, and brushroll toggle are all important details, and your feedback helps us better understand how these features impact real-world use. We’re especially sorry that the LED headlight functionality wasn’t clearly explained. That’s something we’ll work on improving in our product descriptions.
Your voice matters, and we’re grateful you took the time to share it.
Kind Regards,
Shark Clean.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have ever had. Used best buy points and got it for $60. Great buy!
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum cleaner I've ever owned hands down powerful strong can pick up anything I highly recommend this vacuum cleaner to someone in the market looking for an exceptional vacuum cleaner that can do both floors carpets and hardwood
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was tired of buying cheap vacuums that wouldn’t last due to our German Shepherd that sheds a TON. Totally worth spending the extra month and the suction is AMAZING! Gets all the hair in one pass
I would recommend this to a friend Rated 5 out of 5 stars
Love This Cleaner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic cleaner. Lies flat for under furniture, light weight for stairs with all the attachments
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Vacuum bliss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for and with this vacuum it comes with everything me and my wife have never had a vacuum that was able to do every floor in our home carpet to hardwood floors in an oleum. We are completely completely happy.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
This sucks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. The roller head stops randomly. I'm using it on thicker carpet. It cleans really well. I like how the head and body detaches. The vacuum hose isn't long enough to use on bigger stairs without the canister from falling over.
I would recommend this to a friend Rated 5 out of 5 stars
Good performance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. Seems a little louder than our older model, but still pretty quiet compared to others. Controls a little awkward to use. Wish it had an auto recoiling power cord.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally took me 2 minutes to put it together. It works great. We had just used our old vacuum and decided to test out this one and couldn't believe how much it picked up.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Shark is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Shark can keep up with dirt and DOG hair! I was in need of a new vacuum and this was on sale!
I would recommend this to a friend - Pros mentioned:Suction
Rated 4 out of 5 stars
Nice all around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had for long, but so far so good. I do like that it has two carpet options and one hard floor option. Lighted which is nice. Suction is good. Id give it five stars but something about the way it feels isn’t as sturdy as my previous Dyson.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Cleans very well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans deep. Rather heavy but can be moved around with out too much effort.. Lift away feature is very helpful in tight areas. Don' run over the cord with it.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Better than price leads you to believe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a fantastic vacuum. We used it to replace our old Dyson pet vacuum and it does as good of a job if not better.
I would recommend this to a friend



















