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Customer Ratings & Reviews

$479.99

Customer reviews

Rating 4.6 out of 5 stars with 2044 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,044 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my old vacuum needed replacement my third great value

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Great vacuum, but broke quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week ago, I would have given this 5 stars. I have a Samoyed, which is a sentient 60 lb ball of hair, and this thing is an absolute BEAST when it comes to cleaning up after it. I ordered it a little over a month ago and had used it many times. However, got it out today and the brush rolls wouldn't work. Ran every troubleshooting thing I could think of, and it turns out the wand that connects the hose to the rollers went out. It's replaceable, but it's another $40 I didn't want to spend on an already pricey appliance. And of course it was 2 days outside the return window and this part isn't covered by the warrenty It's unfortunate. I really did love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Shark win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it suction so great it lifts carpet lol ! Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how versatile the vacuum is! The brush roll in front helps pick up beautifully and the suction really deep cleans! The floor options is just as awesome as well! I say get it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum - versatile and easy to use, does an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Excellent Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that not only Kennett clean carpet but it cleans wood floors and tile floors. It gets the dust on the floors and I don’t have to buy any bags I just empty the cup.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great vacuum.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with great suction. It is a bit cumbersome on stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is good. Quality is good. Like the longer cord. Be sure to raise the bottom for plush carpets or the vacuum overheats and shuts off and you have to wait 60 minutes to use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best investment! Way better than the Dyson. I love that the hair does not get caught in the rollers. The dust bin is of good size and the force that it uses to vacuum is AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Second Shark for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans even better than my previous shark. The old one didn't break, it was donated to a family member moving into their first rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum you will ever get.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is worth every penny. Never had one that works this well. Ps. My own opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I have owned many Shark brand vacuums in the past and I can say that this one is definitely a top tier product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All cleaned up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little carpet cleaner, its easy to use wet or dry.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Buy it now!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dyson for 10 years and it slowly gave up, I finally caved and bought this vacuum…I’m bummed I waited so long. This vacuum is so much better than my $500 dyson!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Solid vacuum but not perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is great. Comes off the wand easily. Only bad thing is the canister does not go back easily after you empty it. Like the extra power cord length compared to the old one

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum specially if you have dogs, vacuum picks up everything

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Excellent Results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning. The brush roll has stayed clean. The dirt doesn't get wrapped and tangled inside the bin, so it's easy to dump. So far it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Another Awesome shark vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! Unlike the older Shark vacs, this one has THREE levels you can choose from! You definitely can’t go wrong with that! This vacuum is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    First Time Disappointed with a Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous shark vacuum died right before I was to have guests over. I have been a huge Shark fan since 2014. They seemed to die every 3 years or so but because they were powerful and relatively inexpensive I overlooked that. Naturally when my previous one died I immediately looked for another shark vacuum to replace it. I have laminate flooring and tile throughout. A floor attachment was a necessity to me. After a quick search I found a lot of shark vacuums didn’t come with a floor attachment anymore. I found this and maybe one other model that I could not find at a store near me. The other model was slightly less expensive than this one but because I was expecting guests I bit the bullet. I told myself “it’s a shark, it’ll be great”. It just last more than 2-3 years. I knew prior to purchasing it was not a floor attachment but actually the bottom portion detached from the stand up portion. Although it was not ideal I had no idea how frustrating it would be. This vacuum is powerful, sure but the functionality is lacking. Since it is not a floor attachment the hose is still attached to the base. The base is obviously not on wheels. So you have to either hold the base and the wand the entire time vacuuming or put the base down flat on the floor. Carrying both the base and the wand doesn’t seem so bad until you realize you have the entire house to vacuum. CAUTION: if you put the base down you can’t extend the wand as you normally would as the base will fall. Powerful machine but am super disappointed. I will probably return it depending on store policy. Hopefully with a little more time to research I can find a Shark vacuum with a true floor attachment that won’t break the bank. If not, I will look at other brands.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review on the Shark Vertex Upright Vacuum. We are sorry to hear of your frustration with the Shark. We appreciate the feedback you have provided as it helps us to improve our products.

  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    New Shark Vertex

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used once so far, but works great. Purchased this to replace another Shark to have the no hair wrap feature. So far, so good! Only complaint is that it is quite hard to push on carpet, no matter the suction. My last one seemed "self-propelled".

    I would recommend this to a friend