Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2039 reviews
(2,039 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bulky but, works great!!! Easy to handle, easy bin clean up.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Does the job. Very powerful machine.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 4 out of 5 stars
Shark Vertex Duoclean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge improvement over a previous vacuum. Powerful, efficient. Does a solid job with pet hair. Does an excellent job on carpet, tile, and wood floors.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
GreatVacuum for a Pet owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum option for A pet owner. Picks up all the hair no issues . Powerful suction as well
I would recommend this to a friend Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one they’ve made yet, don’t buy anything else. Just get this one and save yourself the trouble.
I would recommend this to a friend- Pros mentioned:SuctionCons mentioned:Dustbin size
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. But has a long way to go to prove itself after my original dyson that lasted almost 15 years. Does have a lot of suction but a small container so seems to have to get dumped more ofter
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Shark vac
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is powerful and versatile. We like it better than our old Dyson.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vacuum. Amazing quality Very good suction Shark vertex is the best vacuum Recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum....easy to put together and so simple to use that even my kids will vacuum the house
I would recommend this to a friend Rated 4 out of 5 stars
Why no LED ? What happened to all the attachments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would've given it 5 stars because this vacuum is a beast. Everything it says it will do, it does it great. But...i have no clue why Shark did away with the LED light on the end of the detachable wand head. That was a great feature on my last Shark i had. Plus, this vacuum does not come with very many attachments. Especially the soft bristle extension tool. Only comes with a shorter plastic snorkel tool, a harder bristle brush, and a powered roller tool for pet hair and furniture or what. But all in all, this is a great, great vacuum.
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Great Vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, works just like it should and easily the most powerful vacuum we’ve ever had!
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
Shark Vertex DuoClean PowerFin Upright Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems powerful. Design a little awkward. Juries out on durability. Replacing another Shark that wasn't too old.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice vacuum. Very maneuverable. Very good power .
I would recommend this to a friend - Cons mentioned:Weight
Rated 3 out of 5 stars
Still love Shark over the rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but is a little too heavy witch makes the swivel feature a little harder to control. You also have to be very careful not to accidentally back over the cord, it will snatch that thing up quick and tear through the rubber coating. Also cannot “bump” things out of the way, vacuum will roll over it and eat it. LoL I would prefer the regular Shark vacuum over this one.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Expensive crud!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until it wasn't. I've had this vacuum for 2 years now and used it EVERY-SINGLE-DAY! I have two German Shedders, so it did the job until the past week, it started to short out. I wanted to preserve it (because everything is so expensive now) so I decided to take it apart. What a PITA Shark makes dismantling. Security torx scews? Seriously? Like, why though? WHY?? Most of the screws were already stripped (eye roll). When I finally did take it apart I found that it was the motor. I thought it was the belt because it smelled like burnt rubber. Well, it was burnt something. The motor had come loose and I tried to reinforce it back together but I was unable. It was already fried. I guess I expected a longer life for $320 or I would've gotten the one for $50. Also, the cord. When I would detach the cord to dust, it was short and would pull the vacuum on me all the time so you'd need to either hold it in your other hand or have someone hold it for you. Not convenient! For these reasons, I will not buy another Shark now that I need another.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jenny,
Thank you for sharing your experience and for being such a dedicated user of our product. We appreciate your detailed feedback regarding durability, design, and convenience. Your insights are extremely valuable and will be shared with our team to help improve future models. If you’d like to review your options or discuss possible solutions, please contact our support team at 1-855-427-5127 (Mon–Fri 9am–9pm ET | Sat 9am–6pm ET). We’d be happy to assist.
Kind regards,
Shark Clean
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Best vacuum I’ve ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum! It does great on hardwood or carpet! I love how much dog hair it picks up!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark Vertex Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job sucking up pet hair. Love the roller system-no brushes to get clogged
I would recommend this to a friend Rated 5 out of 5 stars
Passed the neat freak wife test
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is a neat freak. So the number one over used appliance in our household is a the vacuum. After a year of owning this one it is still working like the day we brought it home and i am telling you my wife tests it’s limits sometimes but it keeps up with her cleaning.
I would recommend this to a friendRated 5 out of 5 stars
Must buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We found this on sale and it was a great purchase. We’ve tried the other fancy brands in the past, but we keep coming back to Shark because of the dependability and the price.
I would recommend this to a friend- Pros mentioned:Suction
Rated 4 out of 5 stars
Great suction!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has really great suction and it come with some nice accessories. The only down size is there's no option to turn off the brush.
I would recommend this to a friend



















