Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2039 reviews
(2,039 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped around and found this $100 less on best buy. You can't go wrong with this vacuum.
I would recommend this to a friendRated 1 out of 5 stars
Not a good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working, I had my previous vacuum for years and bought this one to replace that one. Now this one just stopped functioning.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Fabiola,
Thank you so much for sharing your review. We're truly disappointed to learn that your Shark Vertex Vacuum stopped working. We understand how frustrating it can be when you expect value for your purchase, and your vacuum no longer supports your cleaning needs. We do encourage you to give us a call at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do hope to remain the trusted brand in your home.
Kind regards,
Shark Home
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Probably the best vacuum I have ever had. I really enjoy the features that come with this product.
I would recommend this to a friendRated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A better version. I like it. I strongly recommend this product
I would recommend this to a friendRated 5 out of 5 stars
The absolute best we love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best vacuum’s my home has ever had
I would recommend this to a friendRated 2 out of 5 stars
So disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, until it suddenly turned off on me & wouldn’t turn back on! I had this vacuum for only 2 MONTHS & it just flat out died on me. I kept the manual & read that it could had turned off because of something getting stuck in the hoses or overheating. I cleaned the filters, checked all the hoses & I let it rest for 36 HOURS. It would not turn on! It was a month out after the return period. Thankfully, I did purchase the protection plan with BestBuy & instead of trying to repair it, they decided to give me store credit. I would’ve been short $350 with a vacuum that doesn’t turn on! I got it when it was $100 less. It was wonderful while it lasted. Maybe I just got a defective one. If you do purchase it, I recommend you get the protection plan.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great vacuum. A little heavier than my previous vacuum. Happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
Love this vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I’ve had in years. Super modular as well.
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum that we have purchased in a long time.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good awesome also very good price thanks. Good item.
I would recommend this to a friendRated 5 out of 5 stars
Nice product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product, easy installation and look so nice. 100% recommended
I would recommend this to a friendRated 5 out of 5 stars
Amazing for Low/High carpet and dogs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have four dogs that shed a TON. This vacuum is exceptional at deep cleaning the floor. So satisfying to watch!
I would recommend this to a friendRated 5 out of 5 stars
New vacuum purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience and friendly transaction. Very informative shipping tracking
I would recommend this to a friendRated 5 out of 5 stars
Awesome Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum yet!! Went through 5 - let us wait and find out if this vacuum lasts!
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have had a few sharks over the years and they have always been great. Quick shipping and good price from Best Buy too.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Very happy with it. Only wish it had an upholstery tool coming with it.
I would recommend this to a friend- Pros mentioned:SuctionCons mentioned:Weight
Rated 4 out of 5 stars
Worth buying!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum does a great job. Highly recommend! Only con is weight.
I would recommend this to a friend Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own a Dayson vacuum, but now that I bought this Shark vacuum I loved it much better then my old vacuum. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have owned! Great price too. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. My have for houses that have animals. Shark is always a great product
I would recommend this to a friend



















