Customer Ratings & Reviews
- Model:
- AZ2002
- |
- SKU:
- 6421814
Customer reviews
Rating 4.6 out of 5 stars with 2044 reviews
(2,044 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Vertex DuoClean PowerFin Upright Vacuum's exceptional suction and ease of use. Many are pleased with its carpet cleaning abilities and overall performance. However, some customers have expressed concerns about the vacuum's weight, while others feel the dustbin size could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vac, does it all!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A full-size vac and a portable cannister unit all in one. This vac has it all! I was able to take off the canister from the frame and carry it outside to my car for a good cleaning without the hassle of rolling the brush unit into my yard. With a quick snap and click it's all back together and ready to tackle carpets and hard floors, not to mention all the pet hair lurking inside of our house. Speaking of hair - anyone who has long hair knows the struggles of long hair getting wrapped around the brush of your vac - this vac takes care of it by basically cutting it free and letting it get pulled into the canister. My wife has long hair - my days of cutting hair out of the brush are over! Nice sturdy unit overall. I've never met a Shark device that I didn't like - I can see loving this one for years to come! Comes with all the standard attachments - corner cone, dust brush, and extension pole. Buy one - you won't regret it!
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Best vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST vacuum!!! Awesome power, works great. Easy to use! Wish I would have found it sooner!!!
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Great vacuum! Our now 2nd shark brand owned
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As also an owner of a previous shark vacuum (and wanting an upgrade), this brand never disappoints. I like the lighting (looks like leds) on the vacuum so you can have visibility on dark areas. There are different levels of surface cleaning so if you’re home has both hard floors and piled carpeting, this is very ideal and convenient. Most of are home is carpet so we set it to that level. The vacuum does suck up and clean way everything and I like the fact there’s no maintenance much on the brush roll as it’s self cleaning. You can feel the power, but I’d have a good grip on it and As always you’d put your foot on the floor nozzle before tilting it back up in the upright position. For the price, it’s worth it and like I said, Ideal for homes with different levels of floor surfacing both hard and carpet or plush piled
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is powerful. It cleans down to the padding! Fluffs the carpet fibers so it makes even an old carpet look great. It is a bit heavy but it's definitely worth the money.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great Investment!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible vacuum. I have two dogs who shed more than you'd think was possible and this makes cleaning so much easier. It's not too heavy, doesn't get tangled and is overall very powerful. I'd have to go over my rug 3-4 times to get up the dog hair with my old vacuum and only have to run over it once with this. Very pleased, and hoping it will hold up well in the years to come.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
The BEST!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum surpasses all expectations that I had! This thing SUCKS, in a good way. I have two large dogs that shed almost constantly, this vacuum gets the hair up and doesn’t tangle without issue. The tank is super easy to empty and opens from the top and bottom so get all the dirt and hair out. I can’t say enough good things about this vacuum, oh and it’s cute!
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Judy H.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Very versatile!Works great on high pile carpet.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve given this a five, but it is a little noisy! It really really works well though
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Sucks so good!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.T:his is easily the best vacuum I've ever owned and I've owned a LOT of them. My wife and I are kind of clean freaks and the suction on this vacuum is second to none. You can really see this in the rotating pet brush attachment. Also, because my wife has long black hair and one of our cats is also long hair, not having to worry about the hair wrapping around the brushes is a great feature. I like how easily you can switch from bare floors, to low pile/rug to shag carpeting. That has been a shortcoming in some of the other vacuums we've tried. I would highly recommend this vacuum, especially if you have pets.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Powerful vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an older Shark and the differences are fantastic! Easy to maneuver, switches easily from different carpet piles to hard floor. The dust cup is big and I can vacuum longer before emptying it. Excellent suction and the power fin brushrolls work well on deeper pile rugs. The washable components are easily removed for cleaning and the powered lift away is great for vacuuming steps. I'm very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Ease of use
Rated 5 out of 5 stars
Fabulous vacuum cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner! Has a lot of power to clean the carpet and floors. Easy to handle.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Greta vacuum for cleaning business!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these Shark vacuums for my cleaning business because they are durable, parts are replaceable and they have the added feature of being a lift-away that will get under most furniture. My employees love that they don't have to vacuum multiple times to get pet hair out of carpet because the suction is so powerful.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Shark vertex
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit i was a little scheptical at first. But after using this vaccume i must say it is worth the money. I have two dogs ones an australlian shephard the other a pit terrier mix, so cleaning up after them is a constant battle. The old vaccume couldnt keep up, this one is awesome and my house never looked cleaner.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Destroys Dog Hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a German Shepherd that sheds quite a bit, even with regular brushing. He lives in the master bedroom with medium-pile carpeting. Using the same exact number of "cleaning passes" as our older Shark Uprights, this Vertex Duo Clean picks up about 2x more dog hair, dander and dirt. This is proof-positive that this newest model really does have much greater suction / cleaning power!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Garth said it best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It certainly does suck. No thats not a bad thing. I was waiting to see if it got clogged, and it doesn't, i live with long haired shedding dogs and females with super long hair and this thing just rocks. Felt flimsy on install but does everything it says it does. I havent had to service the rollers or anything as of yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, Easy to use and clean. Love the way it processes the hair inside the unit making it easy to clean even with two people in the family with super long hair. No more hard to clean brush rollers
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for our older one, that finally died. We went back for the same model because of its ease of use and reliability.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic Vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this vacuum for our apartment that has carpet and tiled flooring. We were looking for something reliable and high quality and this was definitely it! Very impressed with this vacuum! Exceeded our expectations.
I would recommend this to a friendRated 3 out of 5 stars
shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the best for its price lacking sensor technology and lights on the handle and long hose suction
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Moeh,
Thank you for taking the time to share your feedback with us. We understand how important features like sensor technology, handle lighting, and strong hose suction are when choosing the right vacuum, and we can appreciate how this would be a frustrating experience. Insights like yours help us better understand where improvements can be made, and we’ll be sure to pass this information along to our development team for future improvements. If you ever need support with your current unit or would like help getting the best performance from it, please feel free to give us a call at 1‑855‑427‑5127, where one of our product specialists will be more than happy to assist you. We're available Monday–Friday: 9 a.m.–9 p.m. ET, and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Shark Home
- Pros mentioned:Suction
Rated 4 out of 5 stars
Great vacuum while it lasts.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially impressed with its amazing suction, but disappointed when the front roller stopped working after just three years of use. Not very durable in the long run.
No, I would not recommend this to a friend



















