Customer Ratings & Reviews
- Model:
- C11CH67201
- SKU:
- 6426725
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
Garbage Printer Blocks third party ink
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage printer from a garbage company. Blocks third party ink and accessories. Ridiculously expensive ink cartridges and zero tech support. Never buying another Epson product ever again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Photographer, the Epson WF-7840 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly or at all. Epson provides information about the design of the printer on the box and in many other locations and materials included with the printer and on the website. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7.a.m. – 4.p.m. PT. Sincerely, Joseph – The Epson Team.
I will be RETURNING this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair quality printing for the price. Most other capabilities a standard on most All-in-one printers. I only printed approximately 7, seven, SEVEN, (did I mention 7) color pages and I am already needing to replace 2 color cartridges
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Graycase, we apologize for the issues that you had experienced with the WorkForce Pro WF-7840. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Repeatedly defective and poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the horrible mistake of trying an Epson again. Printer was defective out of the box. Constant stream of errors and wont sense paper tray full, a out of paper. Had one of these previous that never printed a quality image. The features are what we need but the quality is horrific. Avoid!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear rfnf, we appreciate your business, and would like to help with the issues you are experiencing with your Epson WorkForce Pro WF-7840. Please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Regards, Dylan – The Epson Team.
ExcellentExcellent ExcellentExcellent ExcellentExc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent ExcellentExcellent
I would recommend this to a friendDO NOT BUY! ISSUES CONSTANTLY!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL. Runs through ink, says there isnt ink when there is a brand new cartridge. Had this for 2.5 years and absolutely hate it still. Ever see apffice Space? That will be me as soon as I get a new print. (Insert every curse word possibly)
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KatiM, we are sorry to hear you are having issues with your Epson printer. Your WF-7840 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer and the geek squad protection in FEB, but just had a chance to install it today. I had issues with it immediately after taking it out of the box and installing it. I reached out to geek squad and they were no help. they said they could install it for 79.99 (i had already installed it). I spent over 400 for a printer that won't work. Disappointing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Nope, we're sorry to hear about your trouble with the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information such as FAQs and the User's Guide to help you troubleshoot setup issues https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team.
Frustrated Small Business Owner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been more than a headache. Every time there's a firmware update, something goes wrong and I can't use a function on my printer. Once I get that fixed, something else goes wrong. I run a small business out of my home, and use this printer daily to print labels for my products, but as of today, the paper feed just no longer works. 2-sided printing has never worked. This whole thing has been a nightmare.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello PA3288, we're sorry to hear about the frustrating experience you had with your WF-7840 printer. Epson provides information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions to help you troubleshoot most problems with paper feed and 2-sided printing. Your WorkForce printer also includes free lifetime tech support, so if you need further assistance, you can reach our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.
Wasted money, now they won’t let me return it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very delayed when printing. I bought this product for a small business and only to print on cardstock. The printer worked great at first until a week after the time period to return it was over and now constantly gets paper jams. Very disappointed in Best Buy, I spoke with a sales person explaining exactly what I needed the printer to do and they recommended this printer. Biggest waste of money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kristen, we're sorry to hear about the paper jam issues you encountered with your WF-7840. You can find useful information to help address most issues with paper feed in the FAQs at https://epson.com/faq/SPT_C11CH67201~faq-00005f1-wf7820_7840. If you need further assistance, your WorkForce printer comes with free lifetime tech support, and you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We appreciate your business, and we're here to help. Sincerely, Kevin - The Epson Team.
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved that I could print big things. But this printer is an ink guzzler. I have printed no more than 1000 pages. Mostly single sided and have had to change ink cartridges about 9 times. Returned it and ordered a differnet printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Gabby, thank you for taking the time to share your experience with your Epson WorkForce Pro WF-7820 printer. If you want to discuss models that might be a better fit, our Epson Support Team is available to help and can be reached at (562) 276-4382. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Dylan — The Epson Team.
My printer only printed blank pages!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting this rather heavy printer home and setup It continued to just print blank pages. No matter what I did or tried, including running the maintenance nozzle cleaning/tests, everything that printed was just a blank page. Unless there is an invisible ink setting that I was unaware of and had turned on be default it appears I was just unlucky enough to get a defective printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Milz, we're sorry to hear about your disappointing experience with the WF-7840 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Lots of errors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality print, blocked injectors after 2 weeks of use, lots of errors while trying to print; I'm not satisfied. I'f your patience is short I don't recommend it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Adan, we're so sorry to hear about the clogged nozzles issue you had encountered so soon after purchase. Your WorkForce Pro WF-7840 is backed by a 1-year Limited Warranty and includes free lifetime tech support. Please allow us to assist by calling our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.
Not good printing quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the printer for less than 2 weeks and the printing is horrible. When printing the quality is horrible and unless we print on high quality we can't even read the numbers it's printing. Color doesn't print without streaking. High quality printing is what I would consider standard and colors are not accurate. Interface appears nice with touchscreen but isn't great on the user side.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're very sorry for the disappointing experience that you've encountered with the WF-7840. We're here to help. Epson provides information in the FAQs at www.epson.com/s/SPT_C11CH67201#faq-8796127537228 to help address most issues with print quality. If you need further assistance, your WorkForce Pro printer includes free lifetime tech support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Don't buy this printer keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chips on these are one time use it seems like the only feeder that works is the rear feeder the ink goes super fast and every five seconds Epson wants you to update. Do yourself a favor and DONT BUY THIS PRINTER. Best Buy is no help I've bought a few things from them and I'm not happy that I can't return this printer or even trade it in for a different one
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Ashl, we apologize for your disappointing experience with the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team
Worst printer I've ever owned!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero starts I would. Prior to this I had an Epson WF-840. It was great. Had it for over 9 years. Would still have it except that it stopped scanning. This WF-7840 is junk. I can't even list all the problems I've been having. In fact this is the second one I've had. I had to return the first one to Epson because it arrived broken.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello av84aal, we're sorry to hear about the ongoing issues you've encountered with the WF-7840. Your business is important to us, and we're here to help. We would like to more about the scan issues you're experiencing; please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Sincerely, Kevin - The Epson Team.
Once a good printer, latest firmware ruins it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING: This is actually a pretty good printer, but in early 2022 Epson updated its firmware so you cannot use anything but Epson brand ink cartridges. Make sure you are willing to pay the higher price for consumables before you buy this unit.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're so sorry to inconvenience you, and we want to ensure that your printer is fully functional. Epson periodically provides firmware updates to address security issues, performance, minor bug fixes and ensure your printer functions as designed. Your WF-7840 printer was designed to work only with genuine Epson ink cartridges; therefore, some updates may affect the functionality of third-party ink. Additionally, your Epson printer includes free lifetime technical support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, please reach out to our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Takes patience, but a very good printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the most user friendly but is a great printer for this price point.
I would recommend this to a friendEpson Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too much of a fan of this. It gave too many problems. We paid a bit too much for something that gives us too many problems.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your sound bar is an absolute piece of garbage, which I wouldn't have minded, but you people designed it to be that way. Auto shut off on the sound bar is so infuriating, put auto turn back on if you're going to do that, I took it back. The fact that you designed it that way shows that you have zero respect for my intelligence. I will you never do business with you people again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, thank you for taking the time to write this review. The WF-7840 is an All-In-One multi-function printer and was not designed with a soundbar. If you like assistance with an Epson printer or another product, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Kevin - The Epson Team.
Horrible Automatic Document Feeder (ADF)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if I have a lemon, but this ADF is the worst I have ever used. All types of paper won't make it through without throwing an error. Deeply frustrating. This unit is a monster and I thought it would have what it takes, but...it sucks.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Okeedokee, we apologize for the frustrating experience that you had encountered. Your WorkForce Pro WF-7840 includes free lifetime tech support, and we're here to help. Epson provides useful information in the FAQs at www.epson.com/s/SPT_C11CH67201#faq-8796127504460 to address most issues with paper feed. You can also contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to make this big purchase since deciding to start my own business. It has printed about 100 pages, I’ve had to replace all the ink cartridges and now it’s saying the printer doesn’t acknowledge the EPSON brand cartridges. I’ve had it 7 months and isn’t getting better.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello BikiniShelly, we apologize for your disappointing experience with the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team