Customer Ratings & Reviews
- Model:
- C11CH67201
- |
- SKU:
- 6426725
Customer reviews
Rating 4.3 out of 5 stars with 1084 reviews
(1,084 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NEVER AGAIN EPSON!!! Absolute garbage for business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the biggest joke (EPSON's claim-"High Capacity, Wide-Format, Business Performance") piece of JUNK printer I have ever owned!!! It will not print 2 sided no matter what paper is used, what setting is set, or what maintenance is done! It has been this way right out of the box! The 1st side prints fine, as you stand there and watch the paper be spooled back in the printer to print the second side it goes completely side ways then jams 99% of the time! Going back to the store 1st thing tomorrow and going to Brother for business! I would definitely give this a ZERO star rating if at all possible!
No, I would not recommend this to a friendRated 1 out of 5 stars
wf7840
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of ink quick if you print a lot so you might want to print one at a time to save ink cause this is like a car that is a gas guzzler lol
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MetalMegadeth, we are sorry to hear you are having issues with your Epson printer. Your WF-7840 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Rated 2 out of 5 stars
Frustrating.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to use for remote printing. Paper keeps jamming.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Nodepal, we apologize for your disappointing experience with the WF-7840 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-7840/s/SPT_C11CH67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 1 out of 5 stars
Find something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always getting jammed, and printer heads failing. Not even 1 year old.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Businessowner, we're here to help. Epson provides useful information in FAQs at www.epson.com/s/SPT_C11CH67201#questions to help address most issues with paper feed and clogged nozzles. If you need further assistance, your WorkForce Pro WF-7840 includes free lifetime technical support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.















