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Customer reviews

Rating 4.7 out of 5 stars with 3173 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Wifi - Mesh Router (AC1200) - 1 pack for its ease of use, extensive coverage, and improved range and signal strength, resulting in better performance and connectivity. Many users found setup to be quick and straightforward, leading to a positive overall experience. While some minor concerns regarding lag and buffering were raised, the vast majority of feedback was overwhelmingly positive. The product effectively addressed connectivity issues and improved internet performance for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,173 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    THE BEST !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased from Best Buy. Works great and wifi setup was a easy process

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    I needed the distance and the Wi-Fi to work with m

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the distance and the Wi-Fi to work with my Blink camera out in the back of my garage they do work some little issues but haven’t had any main issues but all good product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This increased my wifi speed by 4x! Well worth the money. I recommend this for anyone with slow internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace older 2 pod system. These are faster and stronger than old ones

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    House-wide WiFi coverage definitely improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy set up. House-wide WiFi coverage definitely improved. WiFi calling (telephone usage over WiFi instead of poor Verizon Fios network coverage) sketchy

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and the connection to the network has good range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Wi-Fi network

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these in the past for years. Love them! Easy peasy to set up and never need rebooting!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Google Wifi Mesh Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Mesh Router are Great, Just order 3 more to spread out through the building of our Church.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    90% Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally easy to use and set up. Difficult in getting the best placement. Takes trial and error over a few months to get it right. I do like that you can just get more to add to your group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m satisfied with the function and the value. I bought this because the modem and router provided by my cable company became unreliable, slow and temperamental. I purchased 3 extenders to remedy the situation which proved to be short lived remedies. A friend suggested the google WiFi mesh system along with a new modem. I purchased- the arris surfboard and it’s been a terrific fit. Worth the money especially since I’m on the computer all day. I'm a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google mesh Eidi 3 pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improves internet reception across the areas away from the main router. Easy to setup. Quite happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Nice design easy to work with

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to hook up. Has good coverage and signal drops are minimal with the mesh. Overall good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this project. Works great Would Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Easy set up for a wifi nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and covers my home from front to back. Works seemless with the security system!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device good quality best signal ever easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Router System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router systems. Have excellent coverage throughout the house including upstairs and basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice connection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable connection is at my home now. Finally!!! Can’t believe it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device now I have coverage in my entire home without any blockage

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google WiFi Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as excepted, in boosting our WiFi signal. Internet speed is running much faster with this mesh device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy setup but a bunch of performance issues.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a ton of great things about this wifi router so I bought one to give it a shot. I have a small ~1000 sq ft condo so it should have been more than capable of covering my place. It was very easy to set up with my google account, but after that it was nothing but trouble. My devices were constantly disconnecting and the speeds when they were connected were atrocious. I tinkered with it for a while to try and dial it in but couldn't improve the performance so I gave up on it (especially since the idea behind this router was to be super easy set up). I went back to my internet provider's router and it's working much better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi danhorntx, thanks for letting us know about your experience. We're sorry for any frustration this issue has caused you, but we're here to help.

      For the best experience with Google Wifi, we suggest checking if you're using a modem/router combo. If you are, we recommend setting it up in bridge mode and disabling its Wi-Fi functionality. This will avoid any network issues caused by both your combo and Google Wifi Router, broadcasting the same SSID and password. You may then connect your Google Wifi Router to your modem using an Ethernet cable, and then connect your Google Wifi Points.

      We recommend the following steps to ensure great coverage for your Google Wifi devices:

      - Line of sight: Points perform better when they can find each other. Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Placement: Place the devices somewhere off the ground, such as on a shelf, can greatly improve coverage.
      - Consider the overall mesh network: Points depend on each other to provide great coverage in your home. In order to fix a particular weak point, you may need to move a different Wi-Fi point in order to fix it.

      If you still experience the same issue after doing the steps, please feel free to reach our support team for further isolation and troubleshooting. Here's the link: https://support.google.com/wifi/gethelp madebygoogle