Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Home Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! We really enjoy the fact of having home security. Easy to use and works like a champ.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. A little harder to program. Clear picture.
I would recommend this to a friendBrand response from Ring
Posted .Hi Itsdoorbell.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We have included the steps here to set up your Ring Video Doorbell (2nd Gen.) in the Ring app:
1. Open the Ring app.
2. Tap the menu (☰).
3. Tap Set Up a Device.
4. Tap Video Doorbells.
5. Tap the blue I’m Ready to Scan button. Use your mobile device’s camera to scan the QR code on the device’s packaging. When a green square and a pop-up with your device image appear, the code has been recognized.
6. Enter the location where your Ring Wired Doorbell Plus is being set up. If this is your first time setting up a Ring device, the Ring app will ask you to use your phone’s location services to pinpoint your location.
7. Give your doorbell a device name. You can proceed with the device’s default name or give it a custom name. Connect your doorbell to Ring.
8. For iOS: Tap Join when the Ring app asks to join the Ring wifi network.
For Android: If your device does not automatically connect to the Ring wifi network, exit the Ring app. Go to your mobile device’s Settings. Tap wifi. Select either Ring- or Ring Setup. Once connected, close your settings app and return to the Ring app.
9. Tap Continue in the app when the blue light stops flashing.
10. Connect to your preferred wifi network.
11. Once your device automatically finalizes the setup process, it will be ready to use.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Amilia from Ring.
- Pros mentioned:Ease of use
Easy protective device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and connecting to device and adding to my Alexa devices as well. Only problem was with install but it was a quick easy fix with a power drill. No complaints so far
I would recommend this to a friend - Pros mentioned:Video quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good, video and sound is very clear.
I would recommend this to a friend - Pros mentioned:Installation
Ring Doorbell camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several homes and have always installed a Ring camera in the front and rear of all my homes. These cameras are easy to install and use.
I would recommend this to a friend - Cons mentioned:Size
Ring camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to assemble, clarity image, smaller
I would recommend this to a friend - Pros mentioned:Ease of use
Best purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made get notifications and I love the easy installation
I would recommend this to a friend - Pros mentioned:Security
added security to convenience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used to replace our regular doorbell, and it gives an extra sense of security; since the door bell faces a busy street. now we can view who is at the door.
I would recommend this to a friend - Pros mentioned:Security
Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love for safety and always knowing what’s going on at my front door.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent camera for first timers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought video ring doorbell for my daughter. She loves it now she feels more secure and it was easy to set up. Paid the $30 for yearly subscription to be able to record and save. She loves will buy another ring security camera for sure to link them
I would recommend this to a friend - Pros mentioned:Video quality
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture that you have on the camera and the sound is good the lighting also is good thank you.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great and was hesitant this was a waste of money but i was wrong
I would recommend this to a friend - Pros mentioned:Security
Me outside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I i love it, great security and the thought that i can see the person
I would recommend this to a friend - Cons mentioned:Connectivity
Nice Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is awesome. Display is very clear. It does lag a little but not like other models do. If you have a tall house that's old you'll wanna invest in the chime pro so it stays connected. Other then that wonderful product.
I would recommend this to a friend - Pros mentioned:Ease of use
ring ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install , has Aztec code to scan and set up to Wi-Fi, clear reception
I would recommend this to a friend - Pros mentioned:Installation
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product I would recommend this to anyone install was easy now Bill, more safe with the family protected
I would recommend this to a friend - Pros mentioned:Battery life
It’s okay, it has its flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes instead of playing the chime sound it just emits a static crackling noise. Next time, though, it will play normal so it’s not a blown speaker. Have adjusted sensitivity settings to motion, yet it misses motion at times. The built-in app always says it’s updating itself when you try to change tones, and the tones won’t stick or stay applied. Have tried for weeks, so I’m stuck using one default chime. I will say that the battery lasts forever, literally for weeks at a time. Still deciding on wether to keep or try different brand. Also, the app is supposed to save all your video recordings free for the first 30 days but upon going back it deletes certain snippets at random and for no reason so I have no way to reference those clips. I work in phones and computers, so I thought my electronic knowledge would make this a very simple, streamlined process but I seem to have a few gripes that aren’t related to user error. 3 out of 5.
I would recommend this to a friendBrand response from Ring
Posted .Hi RosstaBoss,
Thank you for providing a very detailed review on your experience with the Ring Video Doorbell (2020 Release). This really helps us better understand your concerns, and provides us with the opportunity to address them and improve your experience with Ring.
We would love to get you in touch with a Ring specialist to look into this concern further together. Meanwhile, here is an article from our Help Center that may help address the concerns you are experiencing. This article will go over troubleshooting audio issues that may occur on your Ring device for various reasons: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide. In this guide, there is one specific step that will be important in identifying the source of the problem. If you have a Ring Protect Plan, or are within the 30-day trial, take note of the audio from the recorded video vs when speaking through Live View. While you have stated that there have been videos deleted, try to collect these examples through a recent Live View.
Videos should remain stored in the cloud for up to 60 days with an active Ring Protect Plan, or until the 30-day trial has expired. Account owners will be the only users capable of deleting videos, so we would like to look at this concern with you directly to report to the appropriate team for review.
Please feel free to reach out on our Ring Community page on ring.com, as well: https://community.ring.com/.
Best,
Caitlin with Ring
- Pros mentioned:Video quality
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality product. Would definitely recommend to family and friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, I have a few of these devices. Easy to set up and use. Husband actually bought one too many.
I would recommend this to a friend - Pros mentioned:Security
Ring camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this device now my packages won’t get stolen
I would recommend this to a friend