Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this Ring was the best decision for our family. Battery life is long and we haven’t had any issues with connection or it’s app. Access to safety is at our fingertips. Great buy!!
I would recommend this to a friend - Cons mentioned:Connectivity
Nice Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is awesome. Display is very clear. It does lag a little but not like other models do. If you have a tall house that's old you'll wanna invest in the chime pro so it stays connected. Other then that wonderful product.
I would recommend this to a friend - Pros mentioned:Video quality
Ring video doorbell great for monitoring activity
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for monitoring activity at my front door. And, I can see the pictures of dropped packages delivery.
I would recommend this to a friend - Pros mentioned:Battery life
It’s okay, it has its flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes instead of playing the chime sound it just emits a static crackling noise. Next time, though, it will play normal so it’s not a blown speaker. Have adjusted sensitivity settings to motion, yet it misses motion at times. The built-in app always says it’s updating itself when you try to change tones, and the tones won’t stick or stay applied. Have tried for weeks, so I’m stuck using one default chime. I will say that the battery lasts forever, literally for weeks at a time. Still deciding on wether to keep or try different brand. Also, the app is supposed to save all your video recordings free for the first 30 days but upon going back it deletes certain snippets at random and for no reason so I have no way to reference those clips. I work in phones and computers, so I thought my electronic knowledge would make this a very simple, streamlined process but I seem to have a few gripes that aren’t related to user error. 3 out of 5.
I would recommend this to a friendBrand response from Ring
Posted .Hi RosstaBoss,
Thank you for providing a very detailed review on your experience with the Ring Video Doorbell (2020 Release). This really helps us better understand your concerns, and provides us with the opportunity to address them and improve your experience with Ring.
We would love to get you in touch with a Ring specialist to look into this concern further together. Meanwhile, here is an article from our Help Center that may help address the concerns you are experiencing. This article will go over troubleshooting audio issues that may occur on your Ring device for various reasons: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide. In this guide, there is one specific step that will be important in identifying the source of the problem. If you have a Ring Protect Plan, or are within the 30-day trial, take note of the audio from the recorded video vs when speaking through Live View. While you have stated that there have been videos deleted, try to collect these examples through a recent Live View.
Videos should remain stored in the cloud for up to 60 days with an active Ring Protect Plan, or until the 30-day trial has expired. Account owners will be the only users capable of deleting videos, so we would like to look at this concern with you directly to report to the appropriate team for review.
Please feel free to reach out on our Ring Community page on ring.com, as well: https://community.ring.com/.
Best,
Caitlin with Ring
- Pros mentioned:Ease of use
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good , I loved! I highly recommend it. It's helping me a lot.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! The Best investments!! It’s a must have … people are loosing their minds. We are looking to get more items like the flood lights etc
I would recommend this to a friend Ring Video Does the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally wanted the latest wireless model, but not available, so I went with this $99 unit instead. It does the job just fine; it's attached to glass on an inner door and protected by a locking glass storm door. The connectivity is good throughout the house.
I would recommend this to a friend- Pros mentioned:Ease of use
Can’t beat the Ring look and feel! Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are expensive and I definitely don’t love having to pay for the subscription, but the ease of use especially for older people and hardware quality is fantastic. Comparing this to the Google Nest devices and these are clearly the better value.
I would recommend this to a friend - Pros mentioned:Battery life
Happy with this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love that it doesn’t need to be connected to electric since I didn’t have a doorbell. I have it hooked to my Alexa so it announces when there is a visitor.
I would recommend this to a friend - Pros mentioned:Security
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! I got this as a gift for my little sister new home. She and her husband loves it. They have teenagers and it give them peace of mind of knowing they are a little safer.
I would recommend this to a friend - Pros mentioned:Video quality
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ring and the picture quality is great! Was an easy set up!vGreat price and connects with Alexa.
I would recommend this to a friend - Pros mentioned:Video quality
It’s an upgrade
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the very first model Ring door bell but, better. The battery is bit into the camera (non removable). The camera is much better then the original model but it’s still best to hard wire this model Ring.
I would recommend this to a friend Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell camera for $100.00 but peoples faces are not very clear after about 12’. Wish I got the more expensive model so the pictures would be clearer.
I would recommend this to a friendBrand response from Ring
Posted .Hi LM2021.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
- Pros mentioned:Battery life
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having these on my doors. I live alone and it makes me feel a little safer. I do wish I would have gotten the wired ones so I don't have to recharge, however the charge lasts over a month so it's not that big of a deal.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! Really helps to see who’s outside the front door. My dogs kept running to the door and I always check but no one was there. Thats where Ring comes in, it helped me see it was just a passerby!
I would recommend this to a friend - Pros mentioned:Video quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, it has a clear picture & clear audio. It covers more than I expected & you can also pan into what you are viewing. Highly recommend.
I would recommend this to a friend - Pros mentioned:Video quality
Excellent doorbell
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I can't imagine my house with out it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install, but not easy to reset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and works well. We installed it wired because our old doorbell was wired. But it isn't easy to reset because the reset button is on the back and the screws have to be removed each time to get to the orange button.
I would recommend this to a friend I love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ring door camera I can communicate with my delivery people through it
I would recommend this to a friend- Pros mentioned:Ease of use
Ring
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was really easy to install, next I will get a security light!
I would recommend this to a friend