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Customer Ratings & Reviews

Model:
8VRASZ-SEN0
SKU:
6441424
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Customer reviews

Rating 4.7 out of 5 stars with 10949 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 10,949 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product & Simple Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted to get a Ring Doorbell for a while. Product was at a reasonable price and after watching the youtube setup videos, it was easy to setup and install with a brick foundation and a power drill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for every home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible addition to the house. No more worries about who is at the front door. Easy to operate and love the radius for motion detection.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement and so easy to install. Picture quality is really good

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Geek Squad Dejuan in Ocala ROCKS!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for security!! Gives me peace of mind, especially when I travel!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Above average for 2020 model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features that i basically needed built in. Video quality is a expected for a 1080. Though, noticed 2 to 5 seconds of lag when sensor is triggered at times. Great product overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the product yet, but my experience with customer service has been fantastic. Both Best Buy and Ring were incredibly helpful when I was missing a component. Their quick and effective support has been impressive. I’ll update my review once I’ve had a chance to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ok.... not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little big with the corner installation. Works great, but not as sleek as the newer models. I chose this one because it worked with my current chime and did not need a battery. Love ring -- we have 6 of them!

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello DallasGirl,

      Thank you for taking a moment to leave your review rating on the Ring Doorbell (2020 Release). We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      You are correct, this model is a bit larger than our smaller/slimmer Ring Pro and Ring Wired models. Here is a helpful article that breaks down the size differences between our doorbells: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison.

      We are pleased to read that you are enjoying your six Ring security devices! At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Doorbell. We look forward to hearing from you!

      Thank you,
      Alexis with Ring Ring

  • Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret buying this! It notifys me every time there is movement outside. I even know when there's a car in front of my house! Love the peace of mind I get with this doorbell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its primary purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for real time and someone standing at your door, but not good for picking up things happening in the vicinity of the door. To be fair, I have mine in what is probably an uncommon configuration, mounted to the top of the door jam, looking straight down. I was having some packages disappear or never make it to my door, so got this as an attempt to monitor what was happening. First thing to note, mounted in any conventional way, say to the side of your door facing outward, the field of view will not include your doorstep. This is not a surprise since the camera would have to be able to see straight down, but since the app features package detection and alerts...I'm curious how the designer intended that be accomplished. Second, the motion sensitivity is generally poor. Even though mine is faced downward, the camera view still has a good 10-12 feet out from and to the sides of my door. I've tweaked the zones and other settings to favor greater sensitivity but nothing is ever picked up unless someone is standing on my doormat, and for a few seconds at that. Again, for the primary purpose of seeing and/or talking to someone at your door, it works just fine.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi kly411.

      Thank you for taking the time to share your experience with us and other consumers. We understand the importance of having your Ring Video Doorbell (2nd Gen.) detect motion as intended so that you can effectively monitor your home. The Ring Video Doorbell (2nd Gen.) is designed to work in many environments to provide you with peace of mind and security. We can definitely provide you with more information regarding the motion detection concern that you mentioned in your review.

      The Ring Video Doorbell (2nd Gen.) should be mounted no higher than 47-62 inches above the ground for optimal motion detection. We recommend using a Ring Wedge Kit for the Ring Video Doorbell (2nd Gen.) to properly position the device for the best view. It is also important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."


      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy!! This camera is really nice and clear! Its accurate when someone rings the doorbell and your anle to speak over the speaker! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a long battery life. I feel safe with this on my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues at all. Completed the wired install in about 10 minutes after the unit charged/updates per the instructions. So far it has worked great with limited delay issues noted in other reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Upgrade from 1st.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from our first ring doorbell to this updated version. picture quality is way better!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Your Best Nosy Neighbor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video sounds crystal clear video best in show. A great investment!!! I love mine.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Ring cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product absolutely necessary for security protection

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    ceo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're absolutely awesome & would buy them again if need to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Ding-a-Ling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one on the front door, added another of these beauties to my back door too, love the added extra coverage. Simplistic in install and setup, anyone could get this started.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real good,its real clear you can see everything clear.Im bying one more for my back door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed it for. Like the idea of being able to see when my puppies want in, after playing in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great adds a feature of safety to my home! It was easy to install and looks great.

    I would recommend this to a friend