Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
Purchased for apartment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for apartment, but is better suited for a home.
I would recommend this to a friendBrand response from Ring
Posted .Hello Kim1,
Thank you for leaving a review. We love reading how your Ring Video Doorbell has added an extra layer of security to your home and how it is working as intended. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page: https://community.ring.com/.
Thank you, Jamila, with Ring.
Dootbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really enjoy my doorbell i go it out do if anyone step in my yard it will alert me very good thing to have
I would recommend this to a friendReplecement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my old ring , but the new ring replacement had new hardware updates . More work for me .
I would recommend this to a friendRing - Video Doorbell (2020 Release)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the night vision good.... i ring app needs up grading
I would recommend this to a friendBrand response from Ring
Posted .Hello yfus,
Thank you for taking a moment to leave your review on the Ring Video Doorbell 2020. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
The Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring is always notified me when my packages are there or who's on the front porch I just love it
I would recommend this to a friendVery Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy to have a sense of security around my home. Love the neighbors helping neighbors feature, too!
I would recommend this to a friendnot real happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this around thanksgiving and it will not keep a charge, it is hardwired into an existing chime, I have tried to get help from ring helpline and so far no help, I will be charging for the second time this week
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello needhelp,
We appreciate you leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.
Based on your review, it seems that you are experiencing frequent battery drainage. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. This article will detail some of the factors that may cause your battery to require more frequent recharges: https://support.ring.com/hc/en-us/articles/208190773.
We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.
Thank you, Jamila with Ring.
It’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a hard to assemble. But it’s nice and easy app
I would recommend this to a friendBrand response from Ring
Posted .Hello Juliana,
Thank you for leaving a review. We love reading how your Ring Video Doorbell 2020 has added an extra layer of security in your home and how it is working as intended. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.
We would love to hear more about your experience with Ring. We invite you to share your experience with other Ring users, like yourself, on our Ring Community page: https://community.ring.com/.
Thank you, Jamila, with Ring.
Amazing gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best gift i could give two of my family members. Im very sure the loved it as much as i did.
I would recommend this to a friendRing ding dong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. Helps when you are away. You would be amazed the people that go that wouldnt know otherwise.
I would recommend this to a friendRing is good security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switch from a Ring hard-wired to a battery operated Ring device. I just preferred to have 2 doorbells.
I would recommend this to a friendDo not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the worst experience with thia ring camera. Doesnt notify any one infront of your house but notifies if a car drives by, batter gets charged takes almost 2 days to charge and 4 days later it says battery needs charge. When it records some movement the recording is grayed out so cant see a thing.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DalitzaG.
Thank you for taking the time to share your experience with us.
At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Video Doorbell (2nd Generation) are incredibly valuable. We would love the opportunity to resolve the concerns mentioned in your review.
It sounds like your device is not performing as expected. To clear up these issues you mentioned, your device may need to be reset. Follow these steps to reboot your device in the Ring app:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Select the device you want to reboot.
Make sure it's connected to wifi.
Tap the Device Health tile.
Scroll down to Reboot This Device and confirm your selection.
Give your Ring device a few minutes to start up.
Visit our support center if additional troubleshooting is needed.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was little scare about the purchase but l really love it. I feel more safety when l left my house
I would recommend this to a friendGreat home security tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great home security tool. Did make some changes so the battery isn’t swapped out but still very good.
I would recommend this to a friendBuy at your own risk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but I returned it. I didn't like it. Too much hassle. Installation, the extra payment every month.
No, I would not recommend this to a friendNot reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never get notifications for package deliveries which is the main reason I wanted this. I've had packages sitting right in front of it and still no notification. I've called Ring customer service and they were no help. It's worthless.
No, I would not recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its such a lifesaver it works great, feel safe while im not home and when im home nightvison is good
I would recommend this to a friendAverage product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an alright and could be better. The only thing that I would like is having the recording option open for free members but that's okay. The video quality is mediocre.
I would recommend this to a friendManager seen no need to keep me as a loyal custome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a ring door my second purchase because the service guy told me they didn’t require recharging but monthly or 6 weeks. First big error, of disappointment feeling taken advantage of! So, I purchased a second door bell to have one charged when the other battery got low; another disappointment as the battery isn’t a swap out. Today denied replacing the malfunction door bell
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Sameach.
Thank you for sharing this feedback with us.
We understand the importance of having all relevant product information prior to purchasing. Having longevity in a battery-powered security device, such as the Ring Video Doorbell (2nd Generation), is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the battery that the Ring Video Doorbell (2nd Generation) uses. The Ring Video Doorbell (2nd Generation) runs on a built-in rechargeable battery pack. The batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation.
The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster.
If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, you can adjust your Motion Settings to a lower sensitivity, disable certain zones, change the motion frequency to regularly or periodically, or adjust the direction of your Ring device so it doesn't detect as much motion.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Love it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting this for a while & I finally got one . So far I’m loving the ring & the ring app
I would recommend this to a friend