Customer Ratings & Reviews

So far it's been a wonderful product, relatively quit, lots of settings, easily connected up with app, looks great and I got it for a great price of only $ 2,000.00 on sale with free shipping. The delivery guys were awesome and I would totally recommend this product.

Amazing washer and dryer. I love the fact that’s it’s 1 solid unit. Not 2 units stacked on top of each other. The lg wash app is extremely helpful as well to let me know when the wash/dry cycle is finished.

Love the WashTower! The reason I bought it was the fast wash cycle, 15 minutes and works perfect. Installation was very efficient.

The washer & dryer unit was ok; I had all sorts of problems trying to get both sets installed. The installation company and Best Buy have very bad communication it literally took over a month to get two units installed. Sad.

I highly recommend this washer dryer high quality and easy to use

Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.

LOVE our LG washer & dryer! Took a minute to get used to the low washer but it’s a great machine - perfectly sized & clothes dry very quickly! Only wish was more cycles on the machine instead of the app.

Unit looked nice. Brought it home hooked it up. It ran well until it got to the spin cycle. Then it was violently shaking. I tried to rebalance the tower. But to no avail. And for some reason the dry did not get hot and did not dry like it should. I went back to Best Buy where I purchased the tower. The manager Sultan was awesome. I showed the video to him. He said that it should not do that. He gave me a few options. I chose to purchase a different set all together. So ultimately I was unhappy with the washer/dryer tower. But the customer service was excellent.

Absolutely love this set!!!! Wish I would have purchased it years ago. Clothes come out so clean and it washes and dries very quickly. No complaints!

Was good and quite quick easy to use and maintain free

Love it it’s perfect it’s futuristic and I know it will last a lifetime

Really like the LG ThinQ washtower, it fit perfect.

So far so good. Looks beautiful and cleans and dries awesome. Still figuring out all the extra settings, but normal and delicate work great.

Installation wentvery smoothly of my LG Laundry Tower. There was a small dent in the side which the installer pointed out to me.I was able to get a small rebate for that but it does not interfere with the oportation of the laundry tower.

Love it so far though all the online options can be weird to navigate. Did have it installed by Best Buy. It ruined a load of clothes because of some weird rubber smell that has yet to repeat or reveal its origin. Like the wash options and it is fairly quiet.

so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,

Love my new LG WashTower! Ease of use is the best!

unit is fine... but delivered 3 times and every time with damage. from HUGE bashed in sides to smaller dents. it is terrible that I still can't have one that looks like the one in the store! It works fine, but still has dents

Love that the dryer knows exactly which setting it needs to be on based on what settings I selected for the wash cycle, and getting alerts on the phone when it's done really help me not forget about my laundry!

Much more convenient than typical stacked front load laundry units. Both doors opening the same direction and the washer and dryer controls being in the center are definitely worth it.