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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,764 reviews
  • Rated 4 out of 5 stars

    Washer Dryer work well delivery team disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit hard to review the item when the delivery team arrived and it had a large dent on the top. It was clearly dropped but they claimed a manufacturer defect. Best buy offered a discount to keep the item however after the return window expired the dryer would not function properly. Went round and round with Best Buy being told had to contact delivery company then LG but finally an awesome tech from the Geek Squad came to the rescue and got it returned for me. Now that I have a new perfect machine it works great. Remember to clean the cyclinder!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Real Remote Start, but Beautiful Wash Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this wash tower! It is quiet and has a beautiful design. The only negative it that you cannot remote start it unless the feature is activated on the washer each time which defeats the purpose. I guess the feature is only beneficial for running the extra wash cycle settings that you can only get from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Compact but spacious washer drier combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and dries clothes very well. Very quit too. Also love the app that tells me when the wash is done. Also I like how the controls for both machines are in the center.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Aptly named Washtower (washer&dryer in ONE machin)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest washing machine (dryer combo) I’ve ever had. No need for stacking kit for this model because the dryer is part of the set, a one piece set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set! They look great, much quieter than my old set, and just seems really quality. I love that all the controls are right in the middle. Makes everything much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I had to have a stacked unit for a kitchen inside my condo, this was perfect. No agitator - easy to use middle control (no reaching to the top on a stacked unit) - good looking so no door or curtain needed to hide it. The only thing I hate is not as many wash options using the control panel - they want you to use the app, which is not great for older folks.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the machine for a couple of weeks, but so far I like it. It is very quiet and does not shake like my old front loading machine. The drums are large. I didn't have to dry my king size sheets in 2 separate loads like my old dryer. The washer is also easier to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Great stacked unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saving stacked unit. Easy to use and reach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, efficient and design for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New stackable front load LG washer-dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Front Load stacked Washer Dryer works beautifully. I had a new utility room installed in my lower level apartment and it's a godsend. I'm very happy with the results the new washer/dryer provide -- both in convenience and in the performance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG washer/dryer tower is the perfect solution for my tiny laundry closet. It is quiet and easy to use. It cleans clothes completely. My husband notice how clean his clothes smelled. The steam setting on the dryer is great for pillows and a quick freshen up of clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and looks nice. We needed something to fit into a confined space and this works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    quiet and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet , good looking and loving doing laundry now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Washtower! It is so easy to use, and I can reach the controls since it is one unit. My laundry gets very clean. The Washtower looks awesome in our laundry room, and the height is perfect; I can still keep my bar for hanging Dri Fit items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the LG washtower. East to operate. Clothes come out clean and fresh. My king size quilt fit in the washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the fact they are connected and not separate machines.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washtower...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washtower! Very quiet and convenient to use. The control buttons are in great location in the middle. Love being able to see whatever items might be lingering in the back of the dryer when I remove the clean clothes. This system is perfect for short people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this stacked washer and dryer. The capacity is much larger than our old one. So many options for the settings. The dryer also dries very fast. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does The Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit meets or exceeds all our expectations. I can recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for an apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and looks beautiful. I would definitely select this one again.

    I would recommend this to a friend