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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,284 reviews
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does the job and ink deal is better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office. It's perfect for what I need. I didn't want a printer that was too big. Set-up was easier than expected. I love the convenience of getting inc mailed to me. I also nice how easy it is to scan. Perfect for any one Who works from home as well as at your office. The price was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Good Printer! Fulfill all my expectations!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice printer but had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seemed to have connectivity issues however this was a quality made printer. The ink program HP offers is a great idea. I worked remotely with HP but could not resolve the issues I had with connecting. If it had worked I would have enjoyed the 3 in 1 capabilities and monthly ink membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plenty of times since January. I love it! Worth the money. Also, customer service responds very quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Desk Jet 4155e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Just wish it printed 2 sided, but it's a very good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is well worth the price . My wife shops around for best prices for the product. And this is a very good printer scanner for home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 4155e DeskJet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer took some getting used to, but is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the setup was giving me a hard time, the printer was not reading the ink especially the black . Contacted HP and I was enrolled in instant ink and that did the trick once it arrive. The printer is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Perfect for my small desk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is pretty compact, and can fit almost any desk type. It makes it very accessible, and the quality of the print is pretty good for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………..………………………………………………………….,,,……………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy when it is getting ready to print. otherwise does a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much, but it jammed the first time I tried to print a test page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College daughter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my daughter College dome use something small and save space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never was able to get 6 months free ink service se

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good till tried to set up service for the 6 months of free ink but was too difficult never was able to use the service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a pain, being forced to use the HP app is not a good experience

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for printing labels for my business

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Poor Quality. Malfucntion even new!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I used it to scan mostly and used it about 6 times. Printed twice and it started to print 95% of the page leaving the edge unprinted. Everything is new so how can it start to malfunction. I don't recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality, easy to use and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to set up, works great, compact.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Awful set up. Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a nightmare to set up. After downloading HP Smart and trying to follow all prompts, it notified me that it could not automatically download the driver etc. I then followed direction to do it manually, without success. I tried numerous work arounds. No dice. One thing it did was to request a password from my keychain. I tried all logical passwords I had. Nada. I enlisted my firm's IT guru. No way. Finally, at some point a page popped up which seemed to say everything was enabled (although everything else said it wasn't.) My IT guy said try to print something. I did and it did. A lot of time wasted and a lot of unnecessary frustration. Then I tried to sign up for Instant Ink. Not as time consuming, but again I had to backtrack and go to multiple screens before I finally succeeded. Why should two processes that should be routine be so screwed up with totally inadequate step by step direction? And no--I am fairly computer literate. The printer itself seems fine, so far.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer was so difficult to set up. Same for the Instant Ink signup. I can understand why that would be quite a frustrating experience, so I’ll offer you some resources that I hope will help you have a better experience going forward.

      To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225

      If you have any questions or concerns, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP