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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,284 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Affordable. Convenient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. But it was a bit of a challenge to set up w our devices. Our photocopying needs are minimal. Having this beats going to the library for copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product Happy with product Would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power cord falls out easily. Doesn’t hold enough paper

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great with no problems. Even reconnected itself after we lost electricity for a night and half day. The Geek Squad installer was excellent in linking all needed devices and explaining how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. It's nice to be able to print from my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish printer with excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after numerous attempts to get this printer connected via wifi (I'm not full techy) I am now enjoying this printer. scanner is fast and sharp. I also like the HP tools and HP instant program. For the cost of $125.00 this printer is totally worth it. Great Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what its supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints for me and that works. It prints for me and that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wireless connection instructions were hard to follow

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Looks Good On Paper, Not So Good In Practice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks great on paper as well as hands on in the store. HOWEVER, after having it for a couple weeks and trying multiple times to connect it wirelessly to my desktop HP, I still can't get it to work. The HP site is absolutely no help as the machine keeps failing to send out a connectable wireless signal that my desktop can see. I've set up many wireless accessories, including printers, so I do know how to do it, too. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has not connected wirelessly to your computer like it should. The frustration you express comes as no surprise, considering you’ve endured this poor start to ownership. I want to help you resolve this situation, so I’ll provide some resources I hope will reach that goal.

      First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also access troubleshooting guides as well as how-to documents, the main user manual and software updates specific to your printer here:
      - support.hp.com/us-en/product/model/2100187854

      If the printer still does not connect, I suggest you contact us directly so we can help you assess what’s happening and guide you to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    no trust

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Printer for 8 months. W print around 20 pages a week if lucky. Last 3 months Having different problems with the printer. Receive error codes, When it starts to print then stop printing have to wait from 30 seconds to 2 minutes finish the printer. Show up offline twice a week. When making a copy the paper doen't feed sometimes. have to push little.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My New printer - Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app to use this. I Can print from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that its wireless, but wish i could have gotten it in black.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe This Isn't The One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to have issues with connecting to my laptop or phone through wireless connection. The whole purpose was to eliminate wires and seems like I am going to have to add the wire to connect to my laptop. Image is not bad. On the app, there isn't a cancel job button that actually works. The thing froze and kept printing and printing and it didn't want to turn off so I had to unplug it. Waited a few hours and repluged it and it kept printing the same image. I just left it and wasted about have my ink cartridges. Sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP DeskJet 4155e wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best printer I have owned. I was so pleased to buy it for my daughter for college the very same day. She uses it everyday and it was an easy set up! The product is everything it said it was. Thanks again for the superior product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ; )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home office use. _________________________________

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - DeskJet 4155e Wireless All-In-One Inkjet Prin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NOT USED IT VERY MUCH BUT IT SEEMS TO WORK GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful for basic use.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful buy, I should have select double sided print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. I don't print a lot of papers but it seems fast enough to print for home use. I can easily print from my chromebooks, my android phone, wife's macbook and iphone.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Not A Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this printer. Paper is difficult to load, set up was a nightmare, when copying can't place paper against edges like usual or it crops top and side.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’ve encountered difficulties with your printer. I can wholly understand why dissatisfaction with certain design features and an extremely challenging setup process would add up to a terrible start to owning the device. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.

      To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    A Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a friend and the person like it very

    I would recommend this to a friend