Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- |
- SKU:
- 6454283
Customer reviews
Rating 3.9 out of 5 stars with 5284 reviews
(5,284 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is OK, but not fantastic. I ordered it because it has the document feeder, which is needed, when scanning multiple pages into one file. It does not offer custom sizing for copies, which was a disappointment. Six months of Instant Ink is a plus! I love Instant Ink - best thing ever! I own 6 printers and they are all HP. HP printers are the best.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
JOES PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD VALUE, EASY TO SET UP, HIGH QUALITY PRINTING.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
New Printer for Home Office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to set up and use. I really enjoy the HP+ subscription.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Work horse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to get something for our support staff, this is an economical work horse that was ideal for the use.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Just great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and easy set up. For the price you won’t find a better deal.
I would recommend this to a friend - Cons mentioned:Setup
Rated 4 out of 5 stars
Not Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found it hard to set up. Kept telling me that I had to download drive's that I already had.
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and affordable! Use it for school work and my daughter uses it for her stuff
I would recommend this to a friend - Pros mentioned:Print quality
Rated 2 out of 5 stars
Dissapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer prints rather slowly but the quality of the prints is good. A free six-month ink subscription came with the printer and I have had one ink delivery in the month since I bought it. I am a little skeptical that this will actually work out long term but I am willing to see how it goes. What I don't like at all about this printer is that after a period of non-use (say a day or two), the printer goes "offline" and it won't work. In order to make it work, I have to unplug the printer, wait thirty seconds, plug it back in and wait for it to reboot. This is really annoying. I am not quite sure why this continues to happen. I'm sure there is a solution but I haven't yet had a chance to try to figure it out or contact HP support. But it should not be happening in the first place.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jasper.
Thanks for the review and the description of your experience so far. While I’m glad you like the print quality of your printer and that you’ve given Instant Ink a try, I’m sorry to hear that the device has gone offline frequently and has rendered prints slowly. It’s easy to understand why that would be a frustrating start to owning the printer. I want to help you remedy these issues, so I’ll direct you to some resources I hope will accomplish that goal.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including printer-offline and other connectivity difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also gain useful information by following a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 3 out of 5 stars
Login to use my scanner?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok cheap printer but a few things about it really grind my gears. First, it requires me to login to my HP account online before it will allow me to scan anything. WHY? Do they want a copy of whatever I'm scanning?!! Second, unlike my old Epson, when it comes to printing on both sides of the paper, I have to flip the paper over, and feed the paper back into the printer myself!! Yes, imagine the total hassle if I ever decide to print out a 30-page document on both sides of each sheet... NOPE. I'm not even going there. Time to switch back to Epson.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
SVG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great satisfied with the product at this time
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for personal usage. It helps me finish my work smoothly
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic printer and scanner but it does the job and was well priced.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Topflight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for printing have not scanned anything yet but seems like a winner
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the print is very clear to read.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great and a great price nice size for my work space
I would recommend this to a friend Rated 4 out of 5 stars
Once you can get it setup, its amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been struggling for days to get this thing set up. I asked one of my more technically sound brothers and he informed me that the best way to set up printers via wifi is to utilize the 2.4ghz signals. Most printers can't really communicate through the 5ghz signal. BLEW MY MIND! Once i made that distinction, the printer setup was done in less than 2 minutes. Smh! Phenomenal printer otherwise.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We struggled to set it up but after a good 3 hrs we finally had it running and it’s very easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Wireless printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works fine for home use. I print probably less than 50 pages a month, and it has performed excellent. The set up through the app is a bit time consuming, but once it’s set up you can use it with ease. Also it works with 5ghz Wi-Fi which is why I went with this printer. Other printers only support the 2.4ghz.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
PRITER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRINTER IS VERY NICE. EASY TO SET UP, INK SUPPLY LITTLE DIFFICULT AND FRUSTRATING
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Printer/scanner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working really good. Easy to use. Easy to install ink. Would recommend to anyone.
I would recommend this to a friend

















