Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,284 reviews
  • Rated 4 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice and simple printer. The device itself feels fragile and there’s an annoying light that just blinks all day. It won’t go away unless you join the HP ink service and I refuse to join.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great, does all the jobs I need to do with it, printing is fast compared to my last Hp. This printer scans and prints my whole pages instead of cutting them off like my last printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So nice bought it twice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so great I bought 2. The app even makes receiving emails and important documentation to print easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer & scanner functions work well after set up. Disappointed that 2-sided printing requires manually flipping the paper. Set-up instructions are totally worthless, but eventually figured it out by ignoring all the prescribed steps.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer With A Reasonable Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great printer. It prints quietly and quickly. It does the job and the printer was very reasonable in price.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced printer. But directions for set up very lacking. Great geek squad at Best Buy helped a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Idk

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to replace it. Less than 2 years and it just wouldnt connect ti internet anymore

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works pretty well so far

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great. Sometimes I have issues with printing as it doesn't always want to print from wifi, but I have yet to get it to print from the email address. That never works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home Needs. Very solid and reliable. Easy to load cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy Peasy Setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I donated my original printer to a family with kids virtual learning leaking that ... no problem I wanted a smaller printer anyway I will just go crab one. Well a few months later I was thrilled that Best Buy had these in stock. It is small and efficient and exactly what I was looking for. Easy to set up and the only thing I would suggest is doing not go with the instant ink. It made things so much more complicated and I needed up canceling it mid set up and then ... easy peasy all set up and I love that it also syncs with my Alexa. Love Love This printer!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Mr. Undependable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. Set up instructions were poor. Worked OK for about 6 months and then started acting up. Wouldn't print at all. Bought it because of good experience with last HP printer and low price. Wish I'd never seen this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Does what we need

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to replace one that was losing some of its functionality. Nice size; doesn’t take up much room on our desk. Pretty decent printing and copying. Does what we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy setup and prints great. Like ability to use all the functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine printer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! hp makes the best printers on the market! Easy to use with HP Smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP DESKJET

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was SUPER easy to set-up. Knock on wood, but printer has given us no issues. Priced right and highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great MFC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old HP printer, this one has similar features and supports Instant Ink. I've not have any issues so far, and printing has been quick and responsive. Setup is very simple, I was able to join my network and print to this device within minutes of setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer I’ve had for over a year now and no issues printing anything. Can connect to phone to print whatever you need off of it.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4155e is difficult to set up. I followed the on-line instructions and this did not work. I contacted HP support and the first level techs couldn't get it to work. They turned it over to the second level and they couldn't get it to work either. After several days of trying different things we somehow got it connected to our wireless network and got it working. The other issue I have with this printer is the cartridges shipped with the printer only lasted slightly over a month and we do make very many copies.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Michael.

      I’m sorry to hear that your printer was difficult to set up and that the cartridges that arrived with it have run out sooner than you anticipated. It’s easy to understand why that would be an unwelcome combination and a questionable start to owning a new device. I want to help you remedy the ink situation and have a better experience overall with the printer from here on, so I’ll offer some clarifying information and resources I hope will reach that goal.

      First, regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, XL cartridges for your printer have page-yield estimates of 200 to 240 pages.

      To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need assistance with anything – or for input on ways to use less ink – HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Very slow printing and scanning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow printing and scanning even with a fast internet connection . The plus though is you can print from your iphone and android.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good simple printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints great and scans well too. I wish the paper feeder was on the bottom instead of the back for how it fits under my desktop cabinet. Great price to replace my old HP that the rollers finally wore out.

    I would recommend this to a friend