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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,284 reviews
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works pretty good havent had any issues so far. Just wifi issues that habe already been resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    pinter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, it does everthing that I need to get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix Your Insruction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving three stars because your instructions could have been better. After the initial set up and the WiFi was connected, I couldn’t print wirelessly because I kept getting password error. Almost two weeks in I printed the printer info which generated a password. I used the password and it worked. It would have been nice to know this because I was about to return the printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    cant beat it

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great simple little printer. very user friendly and easy to use from my iphone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Once configured easy to print. Love the ADF

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer FL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, paper get jam . Fix the problem by only putting few pages at the time

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Liking the convenient wireless printing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a no nonsense option - enough features to print, scan, and copy. You can send out faxes from your devices via the app but I haven’t tried it yet. Liking the white color, it’s lightweight and is somewhat of a sleek design. Great thing about it, it prints wireless! Be patient getting it setup for wireless printing - took me a few tries but got it going for my MacBook. I had been looking for a printer for awhile - this was a good choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good in the space I have it sitting and operates quietly.. Good price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set-up and easy to use. Definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most annoying printer ive ever had. Always a light on for somthing . Usually the I light. And wont turn off My last two printers were cannons . I loved them. Seen this on sale and said sure why not. My cannon had stopped . And i homeschool. I have to waste so much time trying to get this one to work .its horrible. I thought was 30 day return but seen was 15 or it would have went back. Now i have to go buy another printer. I dont have time to be fighting with no printer. Garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sometimes it is a little difficult to get it to print. But for the most part a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Runs out of ink fast!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste ypur money. Over alk it is a decent printer but is you use a printer often your going to want to buy a lot of back up ink, ot just dint last long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in home appliance. Worked well after set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size-easy to use-well labeled by use-very reasonable price

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't buy HP Printers I've learned my lesson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the HP DeskJet 4155e printer. It has been nothing but a headache since I purchased it. The printer's inability to print on envelopes is frustrating, and I've wasted so much time trying to troubleshoot this issue. Despite being located right next to the router, the printer still has connectivity issues, and I often have to restart it multiple times before it will connect to my network. To make matters worse, the HP Smart app is terrible. It's slow and unresponsive, and buggy. This is my 3rd printer and I expected much better from HP, and I regret wasting my money. I would not recommend it to anyone looking for a reliable printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a dreadful experience with your printer. I can wholly understand your exasperation, considering you’ve dealt with paper-feeding issues, problematic connectivity and software trouble. I want to help you resolve these issues, so I’ll guide you to some resources that I hope will make that happen.

      First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      Next, you can visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity difficulties. You can find that page here:
      - support.hp.com/us-en/help/printer

      If any problem persists – and for input on the envelope-feeding issue – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Print

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I love it is cheap good value. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Slowest printer I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow printing one page. Scan quality good and scans much quicker than it prints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 5 out of 5 stars

    Good for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home use. Scanning and printing makes a perfect choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! I will Be using to print school work!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a printer, this was fair priced and a trusted brand. No problems as of yet, easy set up.

    I would recommend this to a friend