Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer , I very like his , it’s very comfortly to uses
I would recommend this to a friend - Pros mentioned:Ease of use
Mr reliance
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate by adults or kids,my family’s love this HP printer
I would recommend this to a friend Basic and Simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the printer today and got it set up. It took a little effort the get it connected to wi-fi but nothing too difficult. The printer is similar to the old printer which is a simple printer, scanner, fax combination that works for my needs. I like that the paper feeds from the rear which helps to prevent paper jams.
I would recommend this to a friendNot professional grade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mandatory HP app for setup and operation is tedious, and there's a glitch that times you out in the middle of setup, then refuses to accept the password you just created. Says it's invalid. I changed my password 5 times today while doing the initial setup. If you don't successfully complete the setup, some features, like scanning and document feed are inoperative. Speaking of scanning, hope you like the .jpg file because they do not even offer .pdf in the menu. I know its not an office machine, home use only, but really. . . Oh and the help/support function is clueless on the password and interrupted setup problems. There is no phone number for anything if you want help. This might be a good system for your school aged kids, but professional grade?? Different ballpark. Just a shot in the dark on 3 stars for quality, no idea since I just opened the box this morning. I cannot in good faith recommend this product based on today's first impressions. I seriously considered putting it back in the box and returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. It’s no surprise that you’re considering a return, given that you’ve endured difficulty with software and connectivity as well as the scan function and our online help system. I want to help you resolve the situation, so I’ll direct you to a resource and some information I hope will make that happen.
I can’t tell from your review what’s causing these problems or whether they’re related to one another. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Very cost convenient and great print quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. It was really easy to set up. I can print easily from any gadgets I have.
I would recommend this to a friend - Cons mentioned:Setup
Just Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE WORST !! , Set up is super confusing , HP harasses you into setting up an account with them in order to be able to scan documents . Then after I literally spent two hours jumping through every hoop Imaginable , the app doesn’t work. Can’t scan directly from the computer. Insane ! I really got this specifically for scanning , what a waist of time and money.
No, I would not recommend this to a friend Excellent Printer for our needs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are soooo pleased with this purchase. The set up is a breeze & having costly ink included with the printer was a huge factor. So far so good! No problems whatsoever! Ordering on line & having it ready for pick up made the purchase all the worthwhile. The printer has done an excellent job printing for our needs. I would highly recommend for office needs as well!
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
GREAT ALL-IN-ONE PRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am well pleased with this HP Printer. I searched high and low in the marketplace both on-line and in different local stores for the "All-in-One" Printer best suited for my home office. This model came in as the best in quality and value for my low volume needs - at a great price! I would highly recommend this HP Model to others. Easy set up and very user friendly.
I would recommend this to a friend when Allin one is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned b 4 used. does not fax. All in one is not All in one. I purchased the HP 8025 All in one. This product should not not be advertized as "All in one"
No, I would not recommend this to a friend- Cons mentioned:Setup
DeskJet 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was Very Difficult Many days wasted. Use of HP support with chat finally got it done. Never did get a call back from live support.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Literally the Worst Printer I’ve EVER Owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been so terrible from the very beginning and it’s only gotten worse. Connecting (which normally is pretty convenient once you get it on the WiFi network) was IMPOSSIBLE. I’m very tech savvy and it was a mission that I never actually accomplished. When I CAN get it to print it jams and gets ink all over the paper. This printer has been the most stressful purchase I’ve ever made. Bestbuy’s limited 15 day return policy is also unreasonable and inconvenient. I will not be purchasing anything further from Bestbuy and also have lost my longstanding loyalty to HP printers.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robert.
I’m sorry to learn that your printer has performed so abysmally. It’s easy to understand why problematic connectivity followed by frequent paper jams and ink streaking would be quite a shock after buying a new device. I want to help you resolve this situation, so I’ll direct you to a resource and some information aimed at making that happen.
I can’t tell from your review why the printer has not connected reliably and experienced such frequent paper jams. I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Price
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything I expected it to be. It also had a great price
I would recommend this to a friend - Cons mentioned:Setup
Really like this all-in-one printer/scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful, and cost effective. Setup is complicated by the necessity of a cell phone and the use of an app. It was listed as linux compatible, but be careful of the version of your OS. Ubuntu 18 doesn't work but 20 does. I had to upgrade my computer just to be able to use the printer. The black HP67 ink cassette was out of stock on the HP site and practically everywhere else as well. Managed to find one but had to pay 2X the normal price.
I would recommend this to a friend - Pros mentioned:Ease of use
HP DeskJest 4155 All in One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the printer and it does everything that I need.
I would recommend this to a friend Printer Good - Setup Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well once it was set up, but setup was not even close to easy like they say. Had to google help to figure out how to install. It was not plug and play.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. Works well for what my son need it for.
I would recommend this to a friend - Pros mentioned:Ease of use
HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work easy to print headed only two months like it very much.
I would recommend this to a friend - Pros mentioned:Price
HP ink service headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is good for the price but my decision to purchase an HP was for the instant ink program which after researching I found out doesn't work well with this printer. Their server will not communicate unless I reprogram my router and did troubleshooting for hours. Obviously this was a bad decision for me.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Super product for the price! Highly Recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my HP 4155e All in one. Smooth operation. Scans, Copies and prints beautifully.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Deskjet 4155e wireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and easy to use! I recommend you this one!
I would recommend this to a friend