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Customer reviews

Rating 4.4 out of 5 stars with 2567 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,567 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quick to setup. Easy to fill with ink. Prints fast and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Ink smears, bleeds and pools up on glossy paper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I've seen so many people rave about ecotank printers for waterslides and printable vinyl. I was so excited to finally be able to get one! But it was a complete nightmare! I don't know if I got defective ink or what, but I could not get a good quality print if my life depended on it. At first the ink kept smearing really bad. After changing paper settings and printings 20 pages of disaster images, it seemed to start printing better. But even then, it could look flawless when it was finished printing, but as it sat to dry for a couple minutes, the ink would slowly bleed and/or pool up causing grainy, muddy photos. I even tried getting different brands of paper and vinyl thinking maybe it was the brand, but same results. I tried every setting the printer had, but still couldn't get a good quality print. Googled endlessly, watched a million YouTube videos. I finally gave up and returned it to save my own sanity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this printer. easy setup and ink system is great...just wish it had touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set up. and ink supply is so generous.. prints very clear copies and colors are intense!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Above Average Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model, but thankfully for investing for Totaltech and upgraded to this model. The option to scan easily with the top feeder is a plus, and to print double-sided too. The ink is a much cheaper option and does not dry out line the cartridges. The set up is a little tricky, but if you're slightly savy you won't have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Very clean print. Easy fill. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson EcoTank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson EcoTank Printer was so easy to set up and has just awesome printing quality and ease of use! I a, very happy with our purchase of this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I was looking for and more. I thought the quality could have been a little better at this price point but maybe that is just the market. Love the refillable ink cartridges and the amount of ink included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Clerk Treasurer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compact but does the job of larger printers. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best buy on printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, easy to set up and use. I love the ink capacity

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Gainesville Bob's New Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems. It was easy to install on USB and WiFi. Eco Tank filling is really a nice feature. I have printed several large photos on glossy paper with very nice results. I have printed several color two sided documents. The scanner works almost identically to my old NX300. I haven't had a need to use the ADF as yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    John D. Epson Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lasts a long time, and the ink lasts an especially long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a bit of trouble with setup, things got wonky when it was time to test the ink and wifi...but got it all sorted. Works well...only used it for a month, lightly -- so not sure how long ink lasts...but I know a bit extra was used during setup. All drops of ink from the bottles were added (very easy). I plan to try using art paper --fingers crossed! It is the reason I paid more...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it a couple of times but so far it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest ratings for Geek Squad and employees!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to begin with the service we had from several employees...their names, of which sadly I have forgotten, were all so helpful to us! Our printer is working great and thank goodness for the geek squad that installed it, filled it with the ink, and connected it to our phones and computer, and showed us all about it! They were all amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Eco-friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ink filling. NO MORE CARTRIDGES! I like the small footprint of the printer. Easy paper filling. I also like the white instead of black exterior.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic, economical printer/scanner. Print quality (color saturation) was a bit disappointing. Build quality seems a little cut rate. Small interface screen is not a touch screen, so the interface is cumbersome and out dated. Setup was easy with the smart phone interface. Comes with enough ink to totally fill the tanks, which is supposed to last a long time. Scanning resolution is limited to 600 DPI. No Fax with this model.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Holligl, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson EcoTank Printers Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased the Epson EcoTank ET-4850 to replace my Canon printer and was so happy with it, I purchased the EcoTank ET-3850 printer for my daughter to replace her Canon printer because the ink was just to expensive. It works great and there is more ink in the bottles than there was in the cartridges. She is very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good for basic tasks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor is designed well. Setup was fairly easy, but took time as I had to run through the setup twice due to an unknown glitch. Physical printer Controls & menu is simple. Printing selection for different sizes and types of paper can get confusing- not as simple as it can be. Printing Quality is good. Refilling ink is much cheaper and easy to do. Overall: it was a good buy; Able to do a lot, but I feel like it should be easier to utilize all its capabilities. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    No double sided scan :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Print quality is good. Printing from mobile devices works well Would have been 5 stars if it had double sided scanning.

    I would recommend this to a friend