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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 816 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this chrome book for a birthday gift for a 10 yr old. Great value - especially as we purchased it during a flash sale. He is able to play lots of fun games and we are Very happy with this purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not bad however its not really a computer you can do any and anything on its more like a computer you buy to do school work and thise minor thing ls on but overall it never failed me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet or laptop to have for kids to use for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet or laptop to have for kids to use for school unfortunately it does not have windows which is a big negative other than that it’s a great laptop for kids to start learning using it for Internet in school work

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Too good to be true was actually true!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item when it was offered at a discount. The price was ridiculously low so my expectations were equally as low; however, this has been my Best Buy ever. Would gladly pay the full price for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    BAD BAD Sound and Display, Updates until 2028

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for a basic chromebook, plenty quick enough and does all processes well. Unfortunately I returned this and kept another Chromebook (that starts with the letter A) in the same price range simply because the display and sound on the ACER was far inferior. The sound is what really put the nail in the coffin for this chromebook. The sound is terrible! No base and no volume compared to the competitor. This chromebook at least will receive updates until 2028!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for your everyday simple needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is exactly what i need to run my company in the field. I would recommend this chromebook to everyone, who is looking for a simple laptop for work, school, or their child. So great for a low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and playful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this small laptop/mini tablet type Google version to conduct web prowsing tasks. Its quick and simple. Everything from my PC seamlessly was transferred onto this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good works well for school and work. The only issue is that the personal use is locked and I don’t remember putting a password. I do like it has a guest user so I can still use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Grandson enjoys using Chrome book

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gufy fo4 my grandson' So eaay to use. Clear screen Keyboard great! He enjoy his Chromebook daily School assignments are fun he stays Loves the acteen size

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with my new Chromebook. It’s fast and efficient. With software support until 2028, I couldn’t be any happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook was a gift to my grandson for Christmas. He uses it for school work, to play games, to play music, and to contact friends. It fits his needs well and he is happy to have it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a chrome book, not a laptop. I would like to have seen a micro so slot so I can add more storage, but you get what you pay for. Good enough for internet work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop went down and I bought this Chromebook to get me by while the desktop was being repaired. I find myself using the Chromebook now instead of the desktop. Great product !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge chromebook fan but my wife loves the simicity and ease of this particular laptop. Great product and great price. Good choice for anyone needing basic functioning tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Little but meets my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as something easy to use for games or checking email and it serves it's purpose. Not fancy but i can't really say anything bad about it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for what I needed. I did t want to take my computer on vacation, and really didn't want a tablet, this was on sale for a great price and takes cake of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gread child laptop for surfing net

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definately a great little laptop for a child. Mine loves it to watch youtube. Not fast enough for my job per say, but for a 10 year old chold you cant beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Acer Chromebook 311

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compact, portable size. Can't beat the price. Does everything that a casual use needs it to, quickly, and has decent battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Chromebook 311

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a 1st computer for my daughter. She watches youtube, plays games on it and it seems to do well. Good computer for what it's needed for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for kids at school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my grade school son to bring to school everyday. This laptop fit all his needs & the battery lasts all day so he doesn’t have to bring the charging cord.

    I would recommend this to a friend