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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 816 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Basic machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect unit for what I was looking for. Basic unit with wide capability and user friendly operation. Got for a senior person to stay more in touch with family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are getting what you really need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a good tower type PC in our home- and good wi fi. But what if someone else needs to be on the internet at the same time- say to check on something like the status of a show or an order? Not all uses require all of the capacity of a good PC or laptop. This is where a notebook comes in to play. Plus, it can be easily carried when we go somewhere. it has USB ports and we did acquire a simple mouse to go with it for easier use, though it does have a touch pad- but a mouse is easier for us. So we can transfer data onto a thumb drive, etc. Acer is a good brand and this model is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's not the loudest, but I don't have much of a problem with it. It's very conveinient in that you can put it in your backpack & take it with you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    ricks favorite lab top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was so cheap but now everything that it does it is my favorite lab top, I take it every were small but big enough I can still see everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband just to have something to use instead of using my laptop all the time. Perfect for what he uses it for. Nothing fancy, but good for his use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can’t beat it for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can’t beat it. I bought one, and two more spares for my grandson. Perfect for a younger kid and you don’t have to freak when they break it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Chromebook Acer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quick in speed and lightweight. I just don't like the options to choose to log in to the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick machine. Great for light tasks and very portable. Great gift for spouse. Only downside was no touch screen but can't complain due to cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for kids

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these chrimebooks for my 8 and 11 year old. They enjoy them and rhey are nice and light which makes it easy for them to transport

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    College students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t suggest this computer for college students that are constantly on their computers. But it has been a good laptop nonetheless for the last year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My mother loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my mother, she uses it for her typing tasks and to check emails. Well worth $100. I'd say this best fits those who aren't very tech savvy .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromebook is compact and very useful. It is easily carried around and quick to turn on and begin to do what I ask it to do. A nice value and a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight portable laptop. Purchased it for my 11 year old son and he's very happy with the way it works. Very user friendly. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A real Best Buy laptop !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic use and tasks. Lightweight, portable. I use it for specific tasks, files, storage, and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop. I only use it for being on the Internet. It was very easy to set up, using a Gmail account, straight out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a Junior in high school, since COVID-19 every child needs a laptop. I purchased this off deal of the week. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Computer cheap an strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just wish there was a modem port in the back of the computer other than that this computer was a steal low cost an it works just fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor long term quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall okay, little slow with streaming video. But won't charge as of less than 2 years of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice and light weight . Its gets the job done . I bought it for when i need to use docusign and it works great for thag

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good enough for what my son needs it for. He likes watching you tube and Netflix, etc. It works at a good speed without lag

    I would recommend this to a friend