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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 816 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Basic Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer. This chromebook is very portable and light and is good for someone who needs internet and not too many bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just my size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to use instead of my iPad or full-size laptop when on the move. This is light, fast, and love the monitor and keyboard size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for seniors!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for my use. It's not the same as having laptop. It can't be used for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my teenager. He loves it. Great price for this as well. Price shopped around and Best Buy had the best deal for this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome computer! A+++++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a GREAT device for my kids! They are both in middle school and use Google Docs to get their lousy homework done! A++++++

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy, they always have great deals and the protection plans are the best. This laptop is small and does everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    terri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little chromebook to take along or work with on the side. Excellent for Zooming, which is what I bought it for. Very convenien size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Little Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs well. It is faster even than a larger laptop that must be due to the octa-core processor. All is fine, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Acer Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for my spare take a long when I go on a short trip. So convenient. I made a great purchase. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, purchased for elementary age children. User friendly loaded their school websites and work quickly 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its prefect for what i want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Boyfriend Birthday. He just wanted it to watch his games while he seats on the balcony sometimes. So it works for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Little Machine for Surfing and Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chromebook. I picked up two of these during a sale for around $100 each. Perfect for email, online shopping, and general web surfing. Apps can be downloaded from the Google Play store which includes games. I do not game with these machines so cannot provide any insight into gaming performance. Pros: Super light, fast, 32 GB of internal storage, USB-C charging Cons: Generic look, no "delete" key (why Google why?), cannot add storage with SD cards, USB-C charging...who wants to keep track of another charging cable?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little product! Bought this for my neighbor who needs a computer to go to Australia with. Lightweight and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift for Granddaughter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is loving her laptop. She’s only 11 years old and this laptop was the perfect beginner’s model for her and her schoolwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed an extra functional device for browsing and a few basic programs. This served that purpose, and it was a great deal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consider something else

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine while it lasted. The charging port is junk. Last 1.5 years till it stopped charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hesitate buy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the Chrome book, I was hesitant about how fast it would be. This was a great buy! I wish bought one for my sister.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Yep would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice too travel with. Very small. Battery life is very long. But I would like the screen brightness lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic laptop, does everything I wanted it for. Also very convenient that it links to my Android phone and apps effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I am buying another for my other kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best $100 you could ever spend Fast processor fast stsrtup and it has a webcam If there is the same thing with a bogger screen

    I would recommend this to a friend