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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 816 reviews
  • Pros mentioned:
    Battery life, Ease of use, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Simple is best

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid believer that Chromebooks can fulfill about 90% of what most people need in a computer. The Acer Kenzo Chromebook 311 is all about cutting down to the basics of what most people need and gives you the pure ChromeOS experience. In terms of design aesthetic. It really is geared towards practicality. I actually like the simple design. It is thin and fits well with the modern aesthetic. The thing that does stand out are the bezels. They are very thick. I think they easily could have fit a 13 inch screen but understandably that would increase the cost. On the bright side, the size and weight make it very portable. It really is ultra-light and was no problem transporting around. The build quality feels sturdy. I would not advise it but I think it could take a beating. The port selection also has the basics. It has a USB type C port which also functions as the charging port. It has a headphone jack, USB 2.0 port, and a lock slot. In terms of the keyboard, I have enjoyed Acer’s keyboards in the past. This one was no different. It was comfortable and the layout was easy to get used to. You may feel a little cramped, but it was usable. The trackpad is decently sized given the size of the Chromebook itself. The trackpad similarly was fairly easy to use. The display is 1366 x 768. For those who are used to FHD and higher, text may seem a little on the fuzzier side. The screen itself is also dim. Smaller screens also mean more scrolling unfortunately which can be uncomfortable. Sound is also just decent. I would carry around headphones. So the processor that this Chromebook uses is an ARM processor. Basically, these processors are designed to be as efficient as possible. They are much simpler, consume less power, and are less expensive. For Chromebooks, these are ideal because they do not have the same needs as full laptop devices. This translates into a much longer battery life for the Chromebook. The advertised battery life is about 15 hours and I truly was getting close to that amount. I would forget to charge and still have plenty of juice left for me to get to an outlet later. This is the greatest strength of the Acer Kenzo Chromebook 311. In terms of performance, it gets the job done. I had no problem using the wide extent of ChromeOS’s capabilities. I downloaded and used apps, web browsed, streamed, and edited some papers. I love using Citrix to access remote desktops for work and this could handle it. I downloaded word editing documents and those worked great. I watched a little Netflix in my downtime and that worked fine as well. It did stutter at times but it’s to be expected given the processor. Simple is best for this one without the clunkiness of a full laptop OS. All in all, the Acer Kenzo Chromebook 311 is a SOLID chromebook. Are you getting the latest and greatest, most beautiful laptop? No, but you get a small, lightweight, and portable machine that performs decently well. It can perform all the tasks that Chromebooks can do. You don’t have to worry about your kids breaking a 1000$ machine and it is a cheap way to have a daily driver that can get beat up. It has all-day battery life. If you don’t need the extra stuff and just want a productivity machine, then this Chromebook is really perfect for you. Pros Good build quality Excellent battery life Full ChromeOS functionality - web browsing, streaming, all of the Google Play Store apps Cons Small, dull, low-resolution screen (compromises have to be made) Bezels

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice nifty Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesh ut was cheap and tiny. Nice for the money. Got it on sale too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 14 month's.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer for my daughter until it wouldn't turn on. Of course this would happen just after the one year warranty. Very disappointing but the laptop was perfect for my 10yo daughter. Just dont expect it to last much over a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Stays charged. Screens greet. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the Dealof the Day, worth every penny. I would recommend it definitely.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Raffle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small laptop and the price was perfect. Gonna use it as a raffle prize!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slimed down version of Windows and works so fast. Now new Windows 11 get it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet. Just right size. Basic, but does what I need. Extras included

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrom book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chrom book. Great for browsing the web. Its easy to use.Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    She love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She can do school work and whatever else she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came before the scheduled arrival date! Friendly user and not complicated

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray laptop would recommend. Great display and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works alright for the price. Does it’s job and serves its purpose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine ... for office or student use ... 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great elementary school computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my little girl. It does everything she needs to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my Best Buy I would recommend it for wat I need it it it works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value for a notebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little notebook!!! Awesome value....couldn't be happier with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great chrome book reasonably priced!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook. Great value fir the price. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Durable Acer Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smallest Chromebook, yet very functional. My Aunt loves her new Acer Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Little something

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer small lightweight stylish And the right price for the money

    I would recommend this to a friend