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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 816 reviews
  • Rated 4 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Does everything I need it to. I only took a star off as it seems to be slow. Yes I have check the WIFI ( we pay for the best thanks to my gamer husband) and even when out somewhere it is still pretty slow. Other wise a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Chromebook that we have purchased over the years and are very happy! It is perfect as a family computer to do internet searches, checking emails, watch YouTube videos, kids homework and some financing using google docs - love google docs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic, economical funtionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic chromebook. Easy to use. The lighting is a little weird...kind of bright for me, but its OK. My other Acer has a touchscreen - I do miss that feature with this one however the price was great and so...I got what I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and Easy to Use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but it is very reliable and easy to use. The price was great and the appearance of this chromebook was so awesome. If you are looking for something to carry around that is compact and easy to use anywhere, this is the chromebook for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good chromebook. Has a few limitations over my previous chromebook. It has no card slot, and has no hdmi. wifi is fast, display is good and unit is light to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook works great and is perfect for travel. My only complaint is that I should have bought one with a larger screen. But all in all, the size makes it easy to pack and take places. It also works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as a gift 3 weeks ago and it's working just perfectly, my girlfriend really likes it, so far no issues connecting wifi, Bluetooth. I purchased it for less than $100 and it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could Not Be Happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! My Chromebook is exactly what I needed, and communication and delivery from BestBuy were stellar. They clearly work hard to provide fantastic service, and I genuinely appreciate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. The keyboard looks and feels nice but doesn't always register all keystrokes. Still given the price I was able to get this, the minor flaws and lack in features are acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for basic web browsing. Didn’t want to spend too much so this was perfect. The only thing I don’t like is the rubber tabs on the case where I put my hands. Otherwise it is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought 4 of these chromebooks before. My daughter told me that my other grandson would like one like I had bought his brother. He really loves hos brother’s chromebook. So I bought my other grandson one, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Even Offline.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way I desired. I use it for projecting Bible lessons at church. I don't have internet at church, but with Google Drive I can set up my slideshows online and set them to be used offline. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cute and small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little device. Very portable. At first it is difficult to adapt to just using it with Google; but after a while you get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer 311 Chromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was purchased for my wife for her access to gmail and other Google apps. It does just fine for her needs but does have limited connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s a chrome book. It does what it does as a chrome book. It’s good for people who want to browse the web and watch YouTube. I have a MacBook for my workflow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife to do homework on. It was on sale at an awesome price and I've used it a few times too. Only complaint I have is the small screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its. little and lightweight. But, not really what i wanted. I needed a laptop for work, this is like a big cellphone, and therefore i couldnt do one big test. However, its ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Acer Chromebook❤❤

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Acer Chromebook my first computer great battery life easy setup and yes i brought it to play Roblox its a great computer no big gaming just regular stuff❤❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high value. Great for Grandma, easy setup, put a few buttons on bottom chrome bar and never worry about her getting confused. Super value for great little device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just basic Chromebook but it does the job. I bought this to replace a 7 year old Chromebook that was still working, just not eligible for updates any more.

    I would recommend this to a friend