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Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 816 reviews
  • Rated 1 out of 5 stars

    Chrome book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for kids home work it just blacked out l. Wouldn’t recommend it to anyone. Stay away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but not good either

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop that works, then this one does. But don't expect much, it's incredibly slow, so not a good feeling. You got your money's worth I guess...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works, kind of.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works ok, but is lacking in useable USB ports. I just figured out that the CPU used in this laptop evidently can't handle 64 bit. I have other brands with this processor, and they are also 32bit. They are all Chromebooks. This laptop only has one USB3 typeC, one USB2 typeA, and a headphone jack. So, pretty basic laptop. Definitely not worth the retail price, ever. This is a kids first laptop, or minor useage. Don't expect a lot from it, and you won't be disappointed.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Owls,
      We are very sorry to hear that your newly purchased Chromebook did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your Chromebook, don't hesitate to contact our support team so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    chromebook is okay for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what a chromebook with this spec should do... wish it had more features... screen bend all the way back, able to use a pen on screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acer Chromebook 311

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys feel really close together, so you have to be careful when typing or you will make mistakes. There is no caps lock which is inconvenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    School use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Light weight and great to use for school work

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Tablet,
      We appreciate you taking the time to write this review. We understand you are happy with your Acer Chromebook, but your rating was at the lowest, 1 star. We are not sure if you meant to give this a higher rating, but we are glad you are otherwise happy with the Chromebook. If you should need any assistance with your Acer product please feel free to reach out to our support team. They can be reached at 866-695-2237; available 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Only Buy if Under $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money unless it's under $100. When will laptops learn, bulky power cords are a thing of the past. Easy on the key stokes though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh: good thing I got a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, lightweight, decent keyboard. If only it would stop freezing to the point of shutdown several times per use :’(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok gift for a child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and it came on time. My daughter got this for Christmas. The quality is a 3 but it’s cool. She watches movies on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after purchase. Did not work for what I needed it for. Simple laptop great for someone who doesn't want to do much on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not like the Chromebook platform but this is actually a good way to get a new perspective on the Chromebook.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked screen.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was cracked out of box. Well, more of a line down the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic - Prices Need to Keep Dropping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic - glad it was on sale. These "meh" Chromebooks are finally coming down in price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Straight Forward and light weight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the Chromebook feels super light compared to clunkier laptops The plastic finish fooled me. Plastic usually means budget, this wasn't the case. The laptop does what it says it does. It has an 11.6 in screen and really responsive almost tactical response keyboard. The Chrome OS is clean and makes it easy to focus on work. You can create a child account and supervise their activities as well as letting them get their school work done. Its not the fastest but it gets the job done and for the price what more could you ask for? I've ran android emulators on PC's and having the Play Store in the OS was pretty neat. Its now an average everyday OS but I've never owned a Chromebook and this is a nice first time experience for an old school techy. I would recommend this to anyone not needing the bells and whistles of a heavier laptop. A tool for each job I always say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11” is too small size for a Chromebook or laptop. Won’t recommend for students.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying the computer! It’s doing the job, for a low cost chrome book!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much yet. It's good for the space you get, limited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No touch screen. It’s works slow. Screen kinda foggy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for personal use. Too slow for work but enough for school use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if you have a very tight budget

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly decent. You pretty much get what you paid for

    No, I would not recommend this to a friend