Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
GREAT CHOICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant bcuz im a big samsung fan but I am completely satisfied with this one!
I would recommend this to a friendHappy to do laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great! Washes come out clean and the spin cycle really gets all excess water out!
I would recommend this to a friendlove the TOP LOADER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this washing machines capacity. For a family of 5, it cut my washing down by half!!
I would recommend this to a friendreliable washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a very good upgrade from my last one!
I would recommend this to a friendGreat buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I ever had, the app is great. It lets you know how much time is left for your clothes to finish
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your positive experience with your washer! We're delighted to hear that you find the washer efficient and the app functionality helpful. If you ever have any questions or need assistance with your appliance or the app, feel free to reach out. We appreciate your business and hope your laundry continues to be hassle-free! -Kacie@GEAppliances
new washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, it works great and cleans clothes well.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you love your washer, and appreciate its quality cleaning performance. We always want to provide a great experience, and we’re confident the washer will continue to serve your needs well for a long time to come!
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes smell clean after goong through the washer. Works very well.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear your items smell fresh and clean after every cycle. We're happy to tell you that not only will your items continue to be fresh after every cycle, but the unit itself will stay fresh as well. Thanks to our Microban Antimicrobial Technology, antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. We're confident you'll continue to love this washer for years to come!
GE Impeller style washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE profile is a practical washer with many features, nevertheless the sound during the wash cycle is very loud.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on the washer's design and features. While some noise and vibration are normal, it's important to ensure your washer is properly leveled to minimize this. Make sure to level it both front to back and side to side, as this can help reduce any excessive noise during operation.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Definitely worth the money! I would recommend this product to anyone.
I would recommend this to a friendNew washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and look. I have only done a couple of loads but I am very happy with it so far
I would recommend this to a friendSmartWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, deeper tub, does exactly what it says. Love it, no problems
I would recommend this to a friend- Cons mentioned:Balance
Flawed Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned another GE profile top loader last week assuming it was faulty, but our new one is doing the same crazy shaking. It’s so bad, it flys across the room 2 feet or more. It’s perfectly level, it’s just that GE clearly has a design flaw in these units. This is the last GE product I will own.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you had your dishwasher arrived broken and understand how disappointing that is. If you haven’t already, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help, get your unit working properly for you. We will put the phone number below-
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
This type of feedback helps us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA
- Cons mentioned:Spin cycle
This washer is a pile of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for 3 weeks and it is GARBAGE. Spin cycle does not work properly and now my dryer is acting up because the clothing is going in there too wet. Reached out to Best Buy to replace the product and they said "too late buddy". Last Best Buy purchase I will make. Shredding my Best Buy credit card.
No, I would not recommend this to a friend Best product!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for the past month. My clothes have never been this clean!!! Best product
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Awesome choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. delivered on time and installed properly.
I would recommend this to a friendGreat Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great, love the options as well as the ability to manage in the smart HQ app
I would recommend this to a friendGreat washer for the price!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I have only owned it for a 8 or so months, but has been fantastic so far!
I would recommend this to a friendPleased Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although, Im still learning the features, I am pleased with my purchse thus far!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings – We appreciate you taking the time to leave your honest feedback with us about your new washing machine! We’re sure once you learn all the features, you will come to love it more and we know it will serve you well for a long time to come. Let us know if you have additional questions. -Kacie@GEA
- Cons mentioned:Balance
No bulky items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed.
SMART WASHER I LOVE IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is smarter than me I swear, it starts and ends with the app and starts
I would recommend this to a friend