Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
Looks Great, Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just did the first load of laundry in the new dryer. Did great!
I would recommend this to a friend- Cons mentioned:Heating element
Not hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drying does not get hot and I'm disappointed in this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the disappointment you've experienced with your dryer. It's disheartening to hear that the appliance is not performing up to expectations, particularly regarding its temperature. We strongly encourage you to try the troubleshooting tips on page 12 of the use and care manual on the product page. If these tips do not help, please contact our GE Appliances Consumer Service at 1-800-432-2737. Our technicians are always happy to help and we're always here if you have additional questions. -Kacie@GEAppliances
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works great. We like how it has alot of drying options. We like this better then the regular front loads
I would recommend this to a friendThis product is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This and the washer is a great item. I like the idea of connecting it to the phone
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are so happy you are enjoying your new dryer unit and liking the great app feature that it has. We hope this added feature does help make doing laundry much easier. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is that i love it best $600 dollars ive ever spent!!!!!
I would recommend this to a friend- Cons mentioned:Door
Loud, lint, door is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, lint gets everywhere, door is hard to open and close. Definitely wasn't how I thought it would be for the price it is.
No, I would not recommend this to a friend best place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy things! it really comfortable
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEAppliances
Not to impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry very good. I need the bestbuy repair to originally come fix the first one they resent a new one and now this one does not dry very good.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly want you to love your dryer and want to help! Please check to see if your ecoDry may be on. When the eDry button is pressed, cycle settings change to reduce the total energy consumption of the selected sensor cycle. If you continue to have concerns, please take advantage of your warranty and reach out to Bodewell Service at 1-833-426-3393. Thank you! Joyce@GEAppliances
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does a great job washing my clothes. I have no complaints.
I would recommend this to a friendGeneral Electric Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Dryer byGeneral Electric. It is a big capacity dryer that can hold two loads of clothes.
I would recommend this to a friendGE Profile - 7.4 Cu. Ft. Smart Electric Dryer with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond gray
I would recommend this to a friendSeems terribly inefficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Others have said this, and I should have listened. The machine takes too long to dry clothing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For with the drying performance, please follow the suggestions in the section titled: "Clothes take
too long to dry" on pg. 12 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. We hope you allow us to work hard to earn your trust again in the future.
Excellent dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer! We have used this for a month now and it has worked great for us.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, thank you for being a valued GE appliance customer and leaving your feedback! That means a lot to us as we strive to make products that are going to help make customers you happy. We hope you continue to enjoy using your dryer and it becomes a great addition to your laundry space. Take care! Mel@GEA
Good sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible appliance and they were on a pretty good sale.
I would recommend this to a friendLove our dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our dryer! It fits out large king comforter easily and gets it dry the first time!
I would recommend this to a friendLarge and very efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality. Preset cycles work great. Own matching washer. Beautiful set. 10 year warranty. Recommend highly.
I would recommend this to a friendEfficiency
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very wellbfor our needs. Like the design of machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! We're thrilled to hear that this dryer meets your needs. We appreciate you taking the time to share your feedback with us, we appreciate hearing from you. We know this dryer will continue to serve you and your family well for many years. Thank you for choosing GE Appliances! Julia@GEAppliances
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t dry on first try. Have to put in towels setting to get things dry
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you're having this issue with your dryer. We'd like to help! Your dryer has a feature called Eco Dry/eDry. Cycle times will change when eDry is selected. The eDry option will default to "on" for Cottons. For optimal drying times, turn eDry off. Energy savings will vary across loads and cycles. We also recommend making sure your outside venting isn't blocked with any lint or debris that should be cleaned out. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST. Joyce@GEAppliances
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliance! The app doesn’t allow my phone to turn the dryer on.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are happy to hear that you are enjoying your new dryer and appreciate you being a valued GEA customer. We may be able to help you out with connecting to your app. Please see the steps below-
Steps to take:
-Check the latest version of the SmartHQ app on your phone. The version on the phone should match the most current version of the SmartHQ app in the Apple App Store or Google Play.
-If the version on your phone is an older version of the SmartHQ app, update the SmartHQ app.
-If you can't update the SmartHQ app, delete it from your phone and re-install it.
If you still have trouble with the SmartHQ app, contact our Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. Hope this helps! Sincerely- Dianna@GEA
GE Profile Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read so many reviews before making this purchase. So far, I have thoroughly enjoyed this dryer. Im able to connect via wifi and time my loads to complete with the washer. The color is nice. Compared to standard white. The see through door is a plus for me.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Congratulations on your new GE Profile dryer! We're so glad to hear the performance and appearance of this dryer could exceed your expectations. It's a pleasure having you in the GEA family and we appreciate the sharing your experience. Kind regards. - Don@GEA