Customer Ratings & Reviews
- Model:
- PTD60EBPRDG
- SKU:
- 6472687
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
DRYER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be that I dont know how to work it. My clothes dont get dry as I would like.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We regret to hear that your clothes aren't getting as dry as you'd like. We'd like to encourage you to look at the troubleshooting tips on page 12 of the use and care manual here: https://files.bbystatic.com/CUSbRj%2FFT1IneUQW56Rw4w%3D%3D/Owners%2BManual. If you've given these tips a try and your clothes still aren't drying well, we recommend contacting our GE Consumer Service at 1-800-432-2737. We know one of our technicians will be able to get this fixed. Kindly reach out to us if you have additional questions. -Kacie@GEA
GE Profile Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer already have a cracked inside where the filter is.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no! We’re sorry to hear your dryer has cracked and can imagine how irritating this is. Please reach us via our website to schedule service under Owner Support. You can also reach us via phone by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 10 p.m. ET or Saturday - Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Poor quality of GE dryer and GE washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So dissatisfied, door on GE dryer worked so hard that my daughter, delivery men and myself could barely budge it open. Also had to take the door off to get it in the laundry room and had to remove the by folding doors because they would not close. This room had a previous washer and dryer that fit in this area that is specifically setup for a washer and dryer. I was so disappointed! GE Washer had a huge dent in the front and had the same space problem getting in the doorway which is specifically set up for a washer and dryer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you so much for reviewing your dryer and washer. We're quite sorry to hear that you had difficulty with getting the dryer to fit into the room and understand how annoying that is. This isn't the kind of impression we want our appliances to make and will be certain that our development team is aware of this. If you have any questions, please let us know. Take care. Mike@GEA
- Pros mentioned:Capacity, Overall performance
My super dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer is beautiful and very big, it's wonderful, highly recommended, I love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and smart-tech machine. Very user friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Love my dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love it. Wouldn't change it for the world
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So good so far. The price was good. Love it so far
I would recommend this to a friend - Pros mentioned:Capacity
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints on this dryer it dry well and you can have huge load to dry.
I would recommend this to a friend GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to dry a load of clothes! I have to run two cycles.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out, though we really hate to hear it’s taking you a long time to dry clothes. That certainly isn’t the performance we would expect, and we want to help. You may want to make sure the lint filter is clear and the ducting is clean and unobstructed. We do have additional tips about what to try if the drying time seems to be too long, shown on page 12 of the manual which is available at this link: https://files.bbystatic.com/CUSbRj%2FFT1IneUQW56Rw4w%3D%3D/Owners%2BManual . If you aren’t able to resolve this issue with those tips, our service department can be reached at 1-800-432-2737 ; a technician could certainly examine the unit for any issues. We hope this is helpful, and your drying concern is resolved soon – we’re wishing you all the best. -Sarah@GEA
- Pros mentioned:Overall performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product end good price and the selection was great
I would recommend this to a friend - Pros mentioned:Ease of use
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and so far we love it. 10/10 would recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Washer and Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great! We try to avoid the fancy technology that everything comes with nowadays, but we decided on this one and absolutely love it!
I would recommend this to a friend - Pros mentioned:Dryer performance
works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i think that it works well and its nice looking , fits well in my space
I would recommend this to a friend Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has been great. I love that the app notifies you when the dryer is done its cycle and another notification if the clothes have been sitting in the dryer for more than 30 minutes. Only downfall is that often times the normal cycle doesn't fully dry items such as jeans or towels, you need to make sure you select the "jeans" or bulky items cycle - which isn't that big of a deal, just something to be cognizant of.
I would recommend this to a friend- Pros mentioned:Dryer performance, Ease of use
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use and looks good next to the matching washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Smartest Dryer in existence!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program and smart enough to shut down when clothes are dry. I highly recommend this dryer. Best Buy had the best price, and their in-store sales rep was kind and friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works perfectly, just what's needed in the home
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear your dryer is meeting your needs and working perfectly for your home! Thank you for sharing your positive feedback with us. Lauren@GEAppliances
Auto sense is nonsense
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auto sense is nonsense. We spend a lot of energy to save electricity with these high efficiency dryers. Have to run multiple times in timed dry to dry a decent load. If you use auto sense it will always leave clothes damp. Smart notifications work well. We ended up exchanging after a month. We think that the larger capacity would be better but having more clothes in a dryer that are not dry don’t exactly give me confidence that they are really high capacity.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are always here to assist - please remember that you can contact us directly when you experience issues so that we can investigate and help with a resolution.
- Pros mentioned:Noise level
Nice dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet dryer with multiple settings in addition to normal and mixed loads options. Allows you to be specific with your loads (delicates, jeans, & towels), for example. Window in the door and light inside is also nice touch. Easy to clean filter, nice dryer.
I would recommend this to a friend - Pros mentioned:Noise level
Love the color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new Product appliance to my household. I’m very satisfied which is product is spices not noisy. A very good choice.
I would recommend this to a friend