Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Surface Pro 7+'s ease of use, compact size, and lightweight design, frequently praising its performance and battery life. Many appreciate the included keyboard and find the price reasonable. However, some users express concerns about limited storage capacity and occasional overheating. A few also mention that the RAM could be higher for optimal multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,071 reviews
  • Rated 2 out of 5 stars

    Subpar Surface's

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a SP7 that I loved, but after trying multiple Surface Pro 9 devices and being disappointed with the display uniformity (one side of it always brighter than the other, the left), for the money they wnat to charge for these devices they should be perfect. I thought, well since i had a good experience with the original SP7, let me try this Plus bundle deal. I can tell you the QC of the display continues to be subpar. Not only did this device have the brighter left side, but had a dead white pixel right in the middle of the display. Microsoft wants to market these as premium devices, but I'm done trying to find a decent device and will look to another manufacturer which is a shame as they have a great deal that is positive about their usability but they need to get their QC together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Perfect for travel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and light weight. Used for school and travel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product if I have the option I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for students. Flexible and convenient for students who study online and make notes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best computer I've ever had

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set up, its awesome to use. With the pen drawing and building my 3D models for printing is much more fun than the traditional way. It was cost affective and has more than en o ugh power to hanfle anything I throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Needed a replacement for my small laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my personal laptop and wanted to continue with the small 12" size. The i3 intel was everything I needed for basic usage and the sale price included the black type cover. My first Surface and so far it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface. It is the best! Great product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my surface pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compacted product. I use it to do reports for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy former Macbook user

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used by Best Buy points to get this at around half off, and I'm very happy I did it. Changing jobs, I lost access to my old Macbook and decided I wanted to give a Surface a chance before selling out the big bucks. I'm glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Screen doesn't get as bright as id like but nice little laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome in every way. Only exception, battery life is not the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support In-Store, Burlington MA.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a previous Surface Pro Laptop I purchase and had tech support from Geek Squad In-Store (Burlington, MA) for various issues over the year. The Burlington, MA TT Support team were excellent, courteous and very capable in dealing with the various tech issue I had with all my computers (5 in total) and also helped transfer data from one computer to another which would have been difficult for me with limited knowledge and resources at my Home Office. I would have NO HESITATION in recommending this team and this store to other people ... and have done so!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good universal laptop/tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it to, and is very compact for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for business. Just powerful enough for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portability

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface! Beats having to carry around a full size laptop. Much more useful than an Ipad for regular tasks. Only disadvantage, you can't download from Netflix or Prime video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Does everything I need it to do and ore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jean Smith cpa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Surface pro . Does everything I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Awful Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kickstand is very annoying to deal with and it ran out of storage so quickly. I had to get it replaced after 8 months because the memory basically blew up and now, after another 5 months I am starting to have the same problems. Dont buy this piece of crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good powerful little machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine runs very well the i3 is close to the I-5 as far as megahertz but you only get four processors with the i3 instead of eight with the i5. It depends on what you're using it for but the i3 is fine unless you're doing a lot of multitasking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. It gives us everything we want and need in a easy to use package. Very versatile and compact. Can use for travel without the bulk of larger laptops.

    I would recommend this to a friend