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Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Surface Pro 7+'s ease of use, compact size, and lightweight design, frequently praising its performance and battery life. Many appreciate the included keyboard and find the price reasonable. However, some users express concerns about limited storage capacity and occasional overheating. A few also mention that the RAM could be higher for optimal multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,071 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    More Band for the Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet replaced my Windows 7 laptop. The speed is incredibly fast, no lag time, perfect for students or business. This tablet will last me the next decade for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Tablet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft Surface tablet! It has just the right amount of drive space and processing power and speed to satisfy my personal needs and even work needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy setup, amazing product! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Amazing Microsoft Surface product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good deal on black friday sale. Its very sleek and can be used as laptop or tablet as it comes with a detachable backlit keyboard. Loved it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but issues early on

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Surface, I fell in love at first because my school uses microsoft office and I didn't have to download any extra softwares. The battery however sucks out instantly, certain apps will crash, and the computer overheats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must have computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing! The touchscreen is very helpful as i can instantly enlarge what im reading. The computer is fast and i can take it everywhere!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother buying the extended warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother buying the extended warranty from Best Buy as they do not stand by warranty. I have spent over $5,000 in extended warranty's from BestBuy over the last few years. I had one computer that had a broken screen, which was replaced under warranty. Ever since then the computer randomly goes into sleep mode and you cannot get it to come out of sleep mode without letting the battery drain completely. I brought it back in about 45 days after the replacement of the screen. They said they could not replicate the issue. I explained that my son was going to college and if this continued it would not be acceptable. The manager said that if we had to bring it back in, that they would replace or refund the money. My son brought it back in to an out of state Bestbuy who didn't really test anything and told him there was nothing that could be done. I stopped by the Store that I had brought it to and they said that when he came back into town that I could bring it in and they would replace it or refund me. When my son came back for Christmas break I brought it in but the manager could not refund the money because it was past the expiration date of the warranty. II asked why they told me there was no rush to get it in, because I could have shipped it home while it was still under warranty. They refused to stand by their word and I was forced to purchase another computer. This is the way that your Company treats someone that has consistently spent $5-6,000 per year then someone who only spends a $1,000 can expect to be treated much worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    He loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this Christmas present! The light weight makes it perfect to relax in the recliner and it does everything he wants it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and functionality of my Surface Pro! I took awhile to make a decision but it was the best one for my needs personally and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Issues but is good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Surface, at the beginning it worked fine, but as the weeks went on the Surface started with an issue the screen trembled sometimes, I don't know if this is related to any app or software I installed, like Whatsapp. I'm going to keep an eye on it. However, it is a good device, great for work, design, and drawing. I use it to study and draw and do graphic design. The design is very comfortable, the keyboard is very useful especially when you are on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a lighter laptop and something easy to carry. This was a right choice for the size and power that it provides to do her day-to-day tasks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of moving between a desktop and a laptop, was searching for something to cover both at a reasonable price. I think I have found my solution

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my high schoolers HP laptop for school. Works well and is light which is important since they carry it around all day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent lightweight laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two other Surface tablets but this is a much improved model. Very happy with the speed and reliability of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my mother and she absolutely loves this. Takes it with her everywhere to get her work done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Surface Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an older Surface and this fit the bill. I use it on my Longarm machine for my quilting software. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Pro 7+ review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy kickstand. Keyboard is serviceable. Bought it for the portability. Use it connected to monitor and keyboard when at home. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Surface Pro. For me it's the perfect 2 in 1. Does everything I need. I like having a Windows based tablet. Very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Performs well above expectations. Substantial improvement over Acer product I had previously that failed in months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for a solid portable PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent for a student or just your everyday PC user. It will more likely do more things than you can never throw at it.

    I would recommend this to a friend