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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Surface Pro 7+'s ease of use, compact size, and lightweight design, frequently praising its performance and battery life. Many appreciate the included keyboard and find the price reasonable. However, some users express concerns about limited storage capacity and occasional overheating. A few also mention that the RAM could be higher for optimal multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,071 of 1,071 reviews
  • Rated 5 out of 5 stars

    Surface is Better than a Traditional Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. I will never buy anything but a Surface from here out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really enjoy it display and ease of set up is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bule screen of death

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for multitasking use. If I'm on a Zoom conference call, l cannot use other programs because the tablet will freeze or show the blue screen of death. Within less than a year, I had to replace the flimsy charger. You can only use certain proprietary products with the tablet,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Something’s wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is way to slow I had to contact customer service. When I told them to make the computer faster. And the device didn’t. I had to send it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1.5 years the touch screen/keyboard doesn't work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SP7+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my SP7+!! Another great product and deal from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS surface pro 7+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS surface pro 7+ laptop is good work and with all features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Major screen issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has known screen issues and microsoft has done nothing to adress it. Thousands of black flickering or black screens ans nothing. Light use for 1 year, normal use for about 6 months then it went. Might bebgood for only light use, i think the extreme battery heat must be destroying screen conections

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot garbage overheating piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT EVEN THINK ABOUT BUYING THIS HOT PIECE OF GARBAGE

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor battery life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use, but the battery life is absolutely awful!! It barely holds a charge for 24 hours. It started losing power almost as soon as it is unplugged from the charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy for main computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy for main computer. Serious issues with keyboard not functioning. When hooking up to another monitor there is serious lag time. The extra money spent on the surface dock was wasted. For the money invested I could have gotten a good Chromebook.

    No, I would not recommend this to a friend