Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- SKU:
- 6498805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
sandy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new computer, and find it faster than my previous one.
I would recommend this to a friend Great Notebook for Travel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this unit when I travel. It works just great, small light and fills the bill when you need to run Windows applications. I like the clever number pad that's part of the trackpad. Storage expansion is easy because there is an M.2 slot. Buy a NVMe drive, install, clone the 64GB to the NVMe drive, and use the 64GB as data storage. Thank you ASUS, brilliant.
I would recommend this to a friend- Pros mentioned:Weight
esc. price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good item for the price worth the money nice light exc laptop
I would recommend this to a friend - Pros mentioned:Price
Asus laptop review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product good value and good quality
I would recommend this to a friend - Pros mentioned:Price
Nice laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, exceeds expectations. Great price!!!
I would recommend this to a friend Small does it's job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it not as fast as desktop. The size is easy to trave with. All in all it gets it's done. I changed it to Chrome. Like it better than a tablet.
I would recommend this to a friend- Pros mentioned:Ease of use
Asus great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! but backlit keyboard would make it better, comfortable to carry.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PeterF,
Thank you for sharing your feedback on this model. We appreciate your feeback and we will have this review passed on to our development team. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great Laptop for Remote Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to test if i could use it to remote in to work since my other laptop was 16”. Result, i dont know where the large laptop ended up. This is perfect! All day Battery and works fantastic to remote in.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no bells and whistle's but does what it suppose to.
I would recommend this to a friendASUS Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for general projects for work and play. Has all the programs for large and small assignments and the graphics are amazing for the price.
I would recommend this to a friendThank you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad It's good for the price You can use it for your kids
I would recommend this to a friend- Cons mentioned:Ram
Welcome change to get something up to date
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For less than the price of a tablet you get 1 year of Microsoft Office, Windows 11 in safety mode (I like it), full keyboard with all my favorite hot keys at the top, fast charger with a snappy light net book that doesn't require a cooling fan. I like the Asus netbooks. This one replaces one that had Windows 7 with 1 gig of ram.
I would recommend this to a friend Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made an excellent Christmas Gift, My friend really needed a new Laptop and really fell in love with it
I would recommend this to a friendAppliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a refrigerator from Best Buy Great warranty And outstanding prices
I would recommend this to a friendI got this for christmas and i love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer does everything i need to do it is small and stays chargesmd for a long time
I would recommend this to a friend- Cons mentioned:Battery life
Battery draining while shut down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this little laptop and loved it, but had to return it because the battery drained 30% during the night even after shutting down. I replaced it with a second unit, which did the same, so I regrettably returned that one also. I think it was using SLEEP, although I pressed SHUT DOWN each time. So disappointed! It was perfect for what I needed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gayle,
Thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused and that you had to return the notebook. For future references you may use the following link for additional information for the issue described. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle, ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.without comment. All good with this product and comfortable
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not stay charged, fully charged battery drops to 65% overnight and 0 percent in two days
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User999476,
Thank you for your comment.
We certainly understand your concern regarding the short battery charge life. In order to improve or prolong the battery charged time, please try to do a battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully-charged, please use the system, without the AC adapter connected, and drain it completely again. Please repeat the charging process thereafter. Also, please verify if third-party battery draining applications are not running if not in used. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good and I really want it and it look good
I would recommend this to a friendAsus 11.6 laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not pleased with this item. the operating system was 2015. It does not work well!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear user958344,
We are sorry to hear that you were not pleased with your ASUS laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203000658-0025" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Windows 11/10] Windows Update: https://www.asus.com/support/FAQ/1044671/