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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 6,091 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Trust me: don't.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTAL trash. Do not buy this laptop. It's frustratingly slow, and it cannot keep up with the most basic of tasks. I'm no computer or laptop snob, but this shouldn't have even been made it's so awful. All I wanted it for was to write in Word for school and to navigate a few secure websites. It took 20+ minutes to open tabs. It doesn't respond and seems to forget you initiated something (clicking on Windows button, etc). Returning after 1 week. Do not waste your time or energy on this. It would work better as a prop on the set of a play than to use as a computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow computer!! Not good enough for what I need for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my purchase. The laptop is excellent. Fast delivery and item is as described

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer move slow and zoom doesn’t work correctly on my computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one use only so it works for what I wanted it to do. No frills.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with New New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expected. The Geek Squad made the acquisition absolutely painless!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer performs okay for how cheap it is but does not have much storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop worth getting for gaming product firmware and driver downloads !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good little PC for amazing price for school. Works well, looks great, I really enjoy the speed, keyboard, and for the price it can't be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this purchase was an economical buy and the pricing was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, easy to use. This laptop is great for the affordable price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laoptop in the color rose gold I loved it ! But it started glitching after ONE day of using i ended up returning it because it glitched so much I couldn’t get any basic work done . Very disappointed because I wanted it to work so bad it’s lightweight pretty in rose gold and affordable .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what we was looking for. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy, great laptop for my everyday use and needs

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up.Light weight and easy to carry around for work all day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Food for school and special project.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for school, good laptop good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it alot learning all over again taking care of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Run slow

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been like this computer because it was very slow.

    No, I would not recommend this to a friend