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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 6,089 reviews
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lil' laptop, especially the fan i bought to go under it to keep it cool. Works amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for the price. Haven't had any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR EVERYTHING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast working laptop, i use it for everything !!! if you’re a gamer this is the one to get if you’re on a budget !!!! just get one with more disk space. also great for school & it never lagged ! WOULD BUY AGAIN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever I very seldom have it break down on me I would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slim it’s beautiful. The apps upload quick. I love the beautiful color. The picture quality is great. I bought these for my granddaughters, I wish I would have gotten one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. I do like it but I only use it for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for College and it’s one of the best laptops I’ve ever had it charges very fast and the speed is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and she does everything on it. She has no complaints. She’s been using it for her schoolwork going back to school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight easy to carry and it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 year old son. It will work for things like documents & online research.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product def recommends good for storage and home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always shop Best Buy first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Everything I needed without breaking the bank. I’m glad that I can depend on this spot for affordable options when I’m on the hunt for new technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Year College Student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new laptop for college and I got him this one to get him through his first year of doing generals. So far, it works well and the camera quality and sound is amazing too. Always been a fan of HP computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My cool laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient fast lotsa space lotsa help from our 365 family plan Geek squad is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is Just what I needed for my school. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Snoopygirl

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but downloading takes very long. Thank you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrea's Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter loves her Christmas gift, Laptop She's on it everyday , she said Santa Claus was good to me this year like all the other years shopping at Best Buy .. thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Son. No complaints from him. He says he loves it. He 13 yrs old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the laptop for a little over a month, and so far it’s working for me just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT IT FOR OUR SHOP TO USE FOR OUR SHOP SCAN TOOLS WORKS GREAT

    I would recommend this to a friend