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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 6,089 reviews
  • Rated 4 out of 5 stars

    Basic but good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good basic laptop. I got this to use excel on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop for everyday functions. Could use a larger hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    This product good only ...........................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product good only ......................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow laptop. Didn’t want to load and takes centuries to search something up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this a joke?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn’t sell windows computers with these specs. It gets overloaded just by opening settings. DONT BUY. I had to install a light linux distro for it to even be usable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gift for the person that I obtained it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a school laptop for my assignments. Started slow with setting up everything then it started getting to the speed I needed and in good condition. Affordable too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast product, nice display screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for a craft business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer because I didn’t have a PC and needed one for something my ipad wasn’t capable of. It took almost 30 minutes to load the application i needed onto the computer, and another 30 minutes to extract the data from my iphone. The computer i had 15 years ago as a freshamn in college was literally 10x more effective than this machine. I didnt expect much for the price, but this was shockingly bad. I also received an alert that the storage was full after downloading 2 applications from the HP store. Im sure i will never turn it on again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and for the most part I don’t use it not because I don’t like it just don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all Best Buy accomplished the goal of keeping the customer satisfied. Beat Buy has done well not just in product but with the way their staff handled themselves very professional five stars Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, excellent speed with downloads and uploading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-box purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent deal and most convenient. With this purchase being an open-box item, it came in great condition. It was a lucky find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gives you just enough of everything to complete your day to day schedule. it’s very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP—14 Laptop—Intel Celeron—4GB Memory is a great investment for using as a backup for PC issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i bought this for my Nephew for school. Still working

    I would recommend this to a friend