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Customer reviews

Rating 4.1 out of 5 stars with 6093 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,094 reviews
  • Rated 5 out of 5 stars

    My Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item was referral by a friend said this was on sale at Best buy. Luckily I got one. The product was well worth with the money that I spend on it. Great Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp pavilion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in plave of thr ho all in one i had to send to the sjop yea few days ago and really loke the portability and speed of this processer

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its cheap, its a terrible product. I've been trying to login to my email and attach a focument for 20 minutes. Its way too slow amd is not functional even for the most basic tasks. I boufht it for emails and work documents only and its terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great young person computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter laptop for beginner users. Small and sturdy. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for younger kids that need one for school Good quality at a reasonable price

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Don’t buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may as well be a Chromebook, not a windows computer. Not enough space to to anything but basic internet browsing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, bought for my 76 year old Mom. She loves it it does everything she needs today without any trouble. The color is super cute

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson and he is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and color is what caught my attention, the dependability and multipurpose is what keeps it!! Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what i was looking for my oldest son he always whated a computer for hisself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast and Lightweight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop. It's lightweight which makes it easier to move around. Its faster than my old one and the clarity of the screen is excellent. However, in 2 months it has died on me twice. Black screen that just keeps blinking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Firmware being too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a cheap greatly priced laptop for what I had to do with it but honestly I wish it would’ve had a little bit faster firmware I’ll always be a Best Buy customer though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It has worked out great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current laptop went out and I needed a replacement quickly without spending a lot of money. So far this has been convenient and worked perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it very worth it. Im glad i bought this laptop and I don't have anything problem with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop, slow since the beginning and have only had for 8 months. Work use only (downloading resumes, looking at Indeed/LI, excel files, etc). No gaming, streaming, downloading apps. It shuts down tabs every so often, will restart out of the blue and puts me into a rage! I wouldn't even recommend for a grade schooler!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Avoid at all costs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those trying to find a cheap laptop, avoid this one. The processor "Intel Celeron" is slow, so slow you couldn't watch a Youtube video or check your email. It was not even able to open up documents on Microsoft Word or Google Drive, defeating the whole purpose of having a work computer. The computer is also made of plastic which feels cheap to the touch. Avoid at all costs!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, it is compatible and has plenty space for what my daughter needed it for. We are completely satisfied with it.

    I would recommend this to a friend