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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 6,091 reviews
  • Rated 5 out of 5 stars

    Latop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my so, I do like the product, although you can not download many things due to the safe mode!!!! Kinda defeated the purpose I got it for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for using it to show results of a body check. It is doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buys

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it over a year now and no problems with any of my products easy to shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellant customer service everyone was very nice and caring,Great job by everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great for school which is what it was bought for. Does what is needed for college. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for the price! It's not the fastest laptop out there, but it does great work for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very knowledgeable!!! They help you according to your requests.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the laptop I bought was of the exceptional quality and the service was second to none.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop loads extremely slow and i thought about returning it but i need it for school. I would NOT recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase. Has Microsoft office. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service.Great product.Beautiful screen view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a purchase for a second laptop but its quickly becoming my favorite! Love the size & performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best service for my business equipments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership I got a lot of benefits and savings, and the Geek tech support is amaizing and 24/7 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Absolutely amazing for any online work. I use it to work from home fast quality Internet, and loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So thankful I'm able to take work wherever I go! Was awesome to have while in the hospital having surgery!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a cheap computer for school and this computer does just that. A bit fristrating when the computer freezes momentarily but for the price, its does its job.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was really slow. I got it because the reviews were good. I wouldn’t recommend getting this laptop. The employee that I spoke to when I returned it also said that the laptop gets returned a lot. So don’t get this laptop!

    No, I would not recommend this to a friend