Customer Ratings & Reviews

A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

My laptop was very affordable and easy to set up. I have been able to work on various projects without difficulty. Considering the professionalism shown by my salesman, the quality and performance of the laptop I purchased at Best Buy, I expect to purchase again at Best Buy and recommend them to others.

It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

I love this laptop. The size is perfect and its lightweight. Comes with free 1 year subscription to Microsoft Office suite, which retails for 99.99.

Light weight very thin nice to cary in one hand beautiful colors its perfect for me works very well

got this as a gift for my wife upgrading her chromebook to this... and i must say what a good upgrade it is... you can get everything done with this laptop and more which surprised me.. Also was cool seeing my wife being able to game using the xbox app as the Laptop holds up very well... if you want extra storage i suggest getting a external storage... but playing games off the Cloud Runs Amazing ( depending on your internet connection ) .. P.S TAKE YOUR LAPTOP OFF OF SAFETY MODE OR YOU WONT BE ABLE TO PLAY GAMES OR USE THE XBOX APP

Great value, perfect laptop for everyday use, Windows 11 completed the package.

best purchase works great perfect size color speed great for gift

First, it's a very basic laptop. You may use it for basic web browsing or office work. Don't open many programs or many browser tabs. One thing worth noting is that this machine will be super slow until you finish the system updates and configuration, almost unbearable. You can't do anything during this period and the PC may be frozen anytime. It took me days to complete this process. Overall, it's a what I want for my specific use — writing and editing my draft. The purchase offers free subscription to office 365, which makes this purchase more valuable.

Its not top of the line. I got it for my niece to do the homework her school laptop wouldnt let her. Its small and light. Exactly what she needed. Doesnt work right when it needs an update. Havent dealt with that on a laptop. But once its all updatded its back to normal. I think all the issues shes had with it has been user error. So I'd still rate it high

Great computer connects to wifi just fine , easy to set up , good for travel working and movies . Volume just fine .

Great for school work and newbies…it’s truly a bang for ur buck and the white color looks good on the laptop good speed as well…if I was a first time buyer on laptops, in school or have a business this will be a wonderful PC for u…I don’t really recommend playing high end games on it like Xbox GamePass but it gets the job done if needed

Ive had this HP laptop for a while now, so far so good. I use this for internet searches, printing, and some school work, nothing too technical. I would recommend if you are buying to use for the basics.

It came on time. Everything is working fine. It's very easy to access.

It doesn't process at fast as I would like, but the battery life is amazing. Great product for a very reasonable price.

It’s great but it take time to load fast In sometimes the internet don’t respond fast

Not sure if it’s the model or the fact that this was an open box item. Either way my keypad does not work and a lot of the keys do not work either. I do love how big the screen is and the look of the computer but those to issues are huge.battery life is amazing

Worse laptop I ever bought. It is very slow, no number pad with the keys. Very light weight. The bottom gets so hot it will burn you if you pick it up to move it. Battery doesn't stay charged very long at all. I have always bought HP for the last 30 years, never got one this bad.

Good Laptop little slow but awesome price if your looking for a laptop that’s not going to brake your wallet and get the job done this is it!

I love my laptop. Is fast, efficient, I love that it came with all of Microsoft office already installed. That is a big reason for me purchasing the laptop, along with the specs, and storage space. The only thing I don’t like so far is the app capability is limited. For example, I would prefer to use the zoom website but the computer is not compatible with the zoom app &/or software. Although the value is outstanding I think maybe a few changes to the software would be great to make the computer even more sufficient for the price. Especially for families struggling financially during difficult times in our society