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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 6,099 reviews
  • Rated 1 out of 5 stars

    Too Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had this laptop for a month, I’ve used it maybe 5 times, and it’s already running like a 19 year old computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for husband and wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop… I bought me a white one and went back and got my husband a blue one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++ Purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lap top I’ve purchased in a while. Price was excellent and was on sale Father’s Day weekend when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great, great price easy to pick up and my daughter loves it perfect gift for a teenager on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is very lightweight and what I like the most is that is not loud at all when the fan turns on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you like staring at "Cannot load" pages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functions even when browsing the web or trying normal day to day tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for our Grandson. He likes it so much we decided to get one for his sister. She, too, thinks it's great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already returned it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get on the internet unless you have an account with outlook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 days the screen went completely blank DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted something that i could use for work. It is perfect for writing assignments and navigating the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight‘ .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband. Its past the point of returning. Wont wven log on the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ho laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Exactly what I needed for home leisure use . Easy to order on line and got it the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it. This laptop was great for the price and overall pleased with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as good as it can be for the specs. get a chrome book.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever…. Buy only if u want to spend money to throw away!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Select anither device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good buy at all. This system lacks the capacity to perform even the simplest of exercises

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and glitchy can’t even game on the computer and very complicated and frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Web browsing and Word products work as expected. Can project image to TV wirelessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Horrible! I thought the sale price was too good to be true and I was right!

    No, I would not recommend this to a friend