Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,091 reviews
  • Rated 4 out of 5 stars

    Truthfully its good for little bits of work and cl

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has done its job however i have run into the issue of it not wanting to start up. It will sometimes flash a black screen and not start for 15 mins. I have been able to work around it and use it for its intentions. My last laptop is from 2012 so i needed an upgrade but didnt want to break the bank. Its good for the price and does get the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son so he can do school work. Works great for him. Lightweight for on the go - great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use. Low internal memory I think will be an issue in the future but have read other reviews about getting an external hard drive and having no issues with that. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    hp-14" laptop-intel celeron

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. A perfect gift to a beginner. My kids really enjoy and fascinated by it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is diffidently a beginner for elementary student who are just learning how to operate this device. Finically funds were not available to purchase a system with more bells and whistle. The price was reasonable for what the system capabilities were. I would recommend this unit be purchased by beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for travel or relaxing at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in Snowflake White, and I have to say it's been a pleasant surprise. The sleek design and the snowflake white color give it a modern and clean look. While it's not a powerhouse, the Intel Celeron processor and 4GB of memory handle everyday tasks, web browsing, and streaming quite well. The 64GB eMMC storage is adequate for my needs, and the laptop boots up quickly. The 14" screen is a good size for both work and entertainment. Overall, it's a great budget-friendly laptop for basic computing needs. The only drawback is that it may not be suitable for heavy multitasking or demanding applications, but for the price, it's a solid choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition. It's a reliable laptop if you're looking to just do school work on it. Doesn't handle downloads very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . My laptop works with excellent speed, and for the price, it’s an amazing deal. I love it! I use it for work, and the battery lasts me an entire workday.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Haven't found anything I dislike about it. It's so nice and light and I'm glad it has Windows 11 and not Chrome OS. It's the perfect size for portability without being too small (like a tablet is).

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Value Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop for the price point, handles the standard computing tasks. Cons: Takes a while to get fully up to speed after restarting. Struggles with video calls, just not enough memory to run a video call and other applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowflake ❄️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what i needed it for. Love the snowflake ❄️ white. My daughters BF just ordered his for school too. He liked mine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer its very nice. It's better on traveling I can leave my desk top at home. The battery last a long time it's light and very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow but does the job. Make sure to upgrade the RAM from 4 GB to 8 GB to ensure that it is actually usable for something as basic as work or school, though, since 4 GB struggles to boot and open apps.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    For the price, its pretty good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as gift for sisters new job. I had an BIG issue with the s mode feature when setting up. The computer was SLOW opening apps took over 6mins and crashing repeatedly an 2 hrs after purchase. I decided to turn it off which it says is permanent. The laptop is working GREAT NOW, with no s mode. My nephew has also bought one for school, also had to disable s mode. S mode made downloading google browser which is what we use very difficult, once disable I got their default browser switched to google. The drive size is a concern but bought portable drives for them, for extra space. Its a nice basic laptop for the price. I have recommended it to my other sister and niece for a better school computer. This is not a chrome book, thank god

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Poppi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small computer. I bought it for my grandson as a birthday gift. He’s only 7 so it’s a starter laptop. It didn’t break the bank and he can use it for school and play games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Little White Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for where i need it. Love the color. Very fast and easy to use. I use it run a particular program on a cutting maching and it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 3 out of 5 stars

    Decent but slow.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light weight and sleek. I love how easy to use. However after applying the updates to the laptop, it seems to be slow and lag after logging in. It gets frustrating when trying to open multiple pages and open simple apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks very clean. Also charges fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Educate yourself on storage before buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

    No, I would not recommend this to a friend