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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 6,089 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Works for the absolute basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good affordable option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality computer, good affordable and excellent for basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lead residential counselor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Best Buy. And salespeople in the store were very helpful and knowledgeable and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing something i dont and relying upon them to know its huge and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it strictly for work on a hotspot. The computer is sort of slow but it is good for work. I would be annoyed if i was using it as my everyday computer. But overall no major complaints. It is great for the price it is sold at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cheap Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for school so far, Might upgrade the SSD to make it faster but its been great :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High End at Low End PRICE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a great computer for the price. I have gone back to college and it has been great no lag an handles multiple tasks at once. Nice picture all the bells an whistles just wish it had more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He plays roblox and watches movies on it. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    My mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact device has met all my needs. I have and will continue recommending it to others. I did have a little trouble setting it up but tech support was able to guide me through it. I am not the most tech savvy person but your support team made me feel more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing but it does slow down from time to time, I only use it for my college classes so it’s a perfect laptop for that.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Delete the fodder apps/ install the security stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. It was PAINFULLY SLOW until i was able to free up unnecessary apps and get all the latest security stuff installed. Then it worked flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop very good seller. Very impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs great. The size of the screen makes it easy to see and read things, plus the keyboard is huge as well. It's a great computer for college courses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop was more than I expected in a great way. I feel that I got my money in the best way. I would highly recommend this to anyone who is looking for a great deal!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    CD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow but adequate for its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Full windows functionality for chromebook price! Don't expect to do anything mind blowing on this budget computer but for day to day business tasks in an environment where most applications are on the web it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for light to medium use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the value. Easy to setup. Wish it had more memory but for the price it is fully functional and a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my small business and it has been great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my children online class which helped. The cost was reasonable. No issuses to date

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to continue her education, easy to use and does what we need it to.

    I would recommend this to a friend