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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I Buy All My "Needs" From BEST BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger screen, like the old lap top I had, but I could not understand the salesman when he talked about my HP Laptop. So. I have had to adjust to a smaller size screen. But performance wise I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge gain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Its exceed my expectation. Initially, I thought it was going to be a cheap product but it works well and compact at the same it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Solid laptop for the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. It is sometimes slower that what I would like it to be, but the price was great so I kind of expect it. I would buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great starter Laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop! Holds a great amount of memory, will need an external drive for additional storage. The keys are very click-clack-y if you are into that! Overall a great choice for quick work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school! It works for exactly what I neee it for.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My best election

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for work or school, perfect size , weight and a lot of good functions that help you to realize any kind of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , bought it at a great price, great customer service as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop price for school. Does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is such a joy to use! It's fun to work on even checking email, doing zoom meetings on it which is great. I love the different scenes that changes as background and it holds its charge for many many days. I would definitely buy this again in the future and suggest anyone reading this, to make the purchase to buy it also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for all my needs. It is very lightweight and runs very smooth. I would definitely recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Needs more Ram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for surfing the internet but I thing 4gb Ram is not enough, Sometimes It gets slow or freez. In general it is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great computer. I got it from open stock at a reduced price and there have been no problems. It is a basic computer that covers all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this gem! Has all the basic needs for anyone. Very lightweight easy to operate great for school work or web browsing. High recommended for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and weight great for carrying around and on the go. Not bad memory and storage for everyday usage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    little snowflake big fun.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is perfect for traveling. My mom uses it when she travels and when we are home for making D & D adventures. And the price was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap top for my Granddaughter and she absolutely loves it i would recommend it for all and the price was great .... Thank you Best Buy for making my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great price and product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i ever owned. Light weight and easy to use. I use for it college and to watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the ease of use. defiantly got my moneys worth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy kids recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop it has worked overtime for me it doubles as a tv until I can get a new one

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop for small tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does run a little slow but if you’re working on smaller tasks then it works great! I’m not sure if I would recommend downloading a lot of programs, but for tasks such as coursework then it’s perfect

    I would recommend this to a friend