Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • hp HP 14" Laptop Best for entertainment and personal use - . - nE - Sa M A a - - - 4 - - - 2 - Ja - - - + - g - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Left. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 1. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 3. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 4. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 7. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 10. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 11. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 12. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Model:
14-dq0052dx/685K1UA#ABA
SKU:
6499749
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 6,091 reviews
  • Cons mentioned:
    Screen quality

    great for school!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! it's suited my school needs great the past few weeks. the caps lock button occasionally gets stuck and it takes a minute for it to get back to normal, but other than that i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her sophomore year in college. She has only been using it for two weeks now. She hadn’t complained about it so far so I guess it’s working out great for her.

    I would recommend this to a friend

  • HP computer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I still use it every day. Adult freeze on me or nothing. I will recommend buying this.

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    First Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17 year olds first laptop and it does everything he needs it to! Wasn't the recommended purchase, but works for him (and us)!

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    It’s a good match to my personality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alike it because it is as advertised… It’s been working well and it can be carried around with no fuss.

    I would recommend this to a friend

  • Hp Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school or light work use. Great laptop

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • Nice laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, I got it as an open box because it was cheaper, it’s great quality and it works pretty well for the things I got it for. (Editing and planning and things of that sort. Battery lasts quite a while, very good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Amazing and perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect style and easy use never letting it go! It’s an amazing multifunctional laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Great for traveling professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a traveling professional. Lightweight and portable

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Excellent quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , very easy to put everywhere in backpack or purse . Easy to use and the quality is excellent .

    I would recommend this to a friend

  • Simple and cheap

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money and the small task is very good, just a simple cheap laptop for look up and write down projects

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great little laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, doesn't streak skme of the larger apps, but overall a fantastic machine for the proce.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter in law for her birthday. She absolutely loves it.

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Open Box purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as open box, needed it for union business. It is sufficient for what i need. Surprised that everything worked since it was open box and I am always a little suspicious of that. Would recommend. Price was decent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. No problems so far. No difficulties setting up

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my product, excellent operating system, fast and very long-lasting battery

    I would recommend this to a friend

  • Decent and Affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my son's college courses. Best Buy had it ready in an hour and he was able to complete a short notice assignment.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    School ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product runs well gets the job done, helps when you can use multiple windows on

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what I need it to do to run my business.

    This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Awesome Laptop!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the laptop for Microsoft365 and it works great for that! The only problem I've noticed is that the computer seems to run a bit slow. Other than that, the computer is great!

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
Page 41, Showing 801-820 of 6,091 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.