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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,098 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom to use. Its nice and simple to use. It is a little slow but for simple things it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online ordering process! Great value and definitely enjoy working with Best Buy staff for pickup

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop does good, it is a little slower than some other laptops , but it does everything i need it to do, great for the money

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Snow flakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i work very good and it white white like the snow flakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Perfect for the every day grinder who needs to work during the day. And stream all night. It’s fast , small and compatible, and it runs just as good if not better than the laptops listed for double to quadruple the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Keys are very fragile. But works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good laptop but when recieved it broken keys but it worked fine had to fix keys. Best but made me pay extra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it an excellent because unfortunately it did t have the CD port that I thought it would. It is good for my work needs though and emailing and creating and storing forms and documents and I love the color because it’s clean and I’m girly and this is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Only using this machine for a single function. Watch out though, while the specs say it has a mic input, that is really a combination headphone with integrated microphone connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this computer and the features it comes with are just what I need. The price is also very reasonable.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my 7 & 8 year olds to use for virtual learning and for personal use, especially gaming. Perfect for school. 8 year old says it’s a little glitchy while playing Roblox but it could be all of the devices in our home using the wifi at the same time causing this. Otherwise, this has been an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight ..

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what my daughter wanted it for. She did have to get external memory in order to load the Soms and the expansions.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as laptop and easy to carry everywhere you go.price is also fine as fix it.no regret to have it one

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    School Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose for school needs. I Wish common used software was included with purchase (ie Adobe Acrobat).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, I use it for work and unlike other laptops doesn’t freeze and run smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and feel, but it's a Slow computer. It is good for basic school needs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Know what you are buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Sort of slow but if you have the time it works great. If you are always in a rush dont buy this. Buy one with better spcs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great value ! I love it and was great for what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very functional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small,compact and just right! Love the ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. But i did not read specs since i several before. It is not a touchscreen. I am an idiot for not checking and since i bought openbox, i could not return. Oh well.

    No, I would not recommend this to a friend