Customer Ratings & Reviews

The computer works fine - just don't like the pop-ups 0n the side.

Pretty slow at basic applications wouldn’t recommend if ur doing anything but typing or printing out stuff schoolwork etc the screen is nice and the battery last pretty long but not much power at all

Bought for my mom, works perfect for her, light weight too.

The item came fast, and in perfect condition. Its exactly what I need for my online classes. Sleek design. Wonderful product. Highly recommend! Super happy with this purchase!

We needed a laptop for our telescope. Did some research, and saw this computer that had everything we need, to run out photo stacking ect. Killer price point. Nice size, and looks great.

Overall great purchase. Love the screen size and lightweight.

This is a good laptop for everyday use, you really get what you paid for.. there`s no big feature thata make you go WOW, but works

Lightweight love the keyboard. Great purchase for the price!

Laptop was beautiful and customer service was excellent with quick response.

Love this laptop. My last laptop i got in 2013 boy things have changed. I like everything about thos this laptop.

Its defenitly good for the price but its very slow at times

I am old and black appliances are not my bag anymore. I got this to be main computer and my black one will be in my home office. I buy from Best Buy because I know how great their products, employees and services are.

Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

Works perfec.t my wife love it. Easy to use battery is good.

The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

I love this laptop great price as well, open box was amazing .

Works okay for small business tasks and course work. Speed is okay little lag and connection to Internet .

Overall works very well. Simple to set up and easy to use for a older persons

HP has been my preferred brand for years. This Laptop is no exception, easy to set up and use. This is for vehicle tuning and does everything I could ask for, and the price was reasonable too. I recommend this Laptop to anyone looking for a nice reliable machine.

This is compact like my old chrome book, yet has more versatility as a usual laptop. Setting up was extremely easy, and I retained all my prior sites and connections. The AI remembers my daily desired connections, and provides them instantly. Perfect for my needs.