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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for my kid :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my kid :) Good for my kid :) Good for my kid :)

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute I was skeptical because this was a smaller version of what I had but when I say does the same thing the man even told me it’s a little slow but I don’t have that problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good PC for the price and would recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rose gold is adorable! Absolutely love this computer. Its a very basic computer but it works well. I am able to work from home with this computer. Good value and gets the job done!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for travel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice for traveling and as a second laptop. They small keyboade is difficult for me to use. Keys close together

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's A HP Laptop....Everything Else Sucks..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Is Awesome...I Bought 1 For My Son ..A Year And A Half Ago....I Bought Another Brand... Same Day..More Expensive....I Destroyed It 7 Months Latter...What A Piece Of ..it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids zoom, resume, get 6 months to a yr free with Microsoft Excel and more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works good for school work. I use it for watching my sit coms and YouTube videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop high quality for its price I would recommend it for school and stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great instrument for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instrument for light processing tasks, like streaming, word use, excell and others that won’t require high power. Still for other tasks like video rendering and photoshop, it works, but do not expect the fastest processing time.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but it’s quite slow. If you need something faster, probably avoid this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding this laptop in the store was a bit difficult on our own, however after asking for assistance from a Best Buy employee everything was swiftly moving from there. This laptop is so much better than my last and super easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Submitting Response For sweepstakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aw man wirks great I hope to download a couple of good programs , hopefully I can learn how to add memory as instructed on the packet through the SdD card and all the other great components that compliment the user. I believe it is a 5 Star Review from Me

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the money, still getting used to it, Not as quick as i expected,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good pc small but mighty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband uses this at work and on the road so in case it gets lost it wont be so expensive but it does the job light weight and compack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic computer, worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop to do some tuning and data logging for my car. A very low spec requirement. It performed great for what I need it to do. This isn't a powerful laptop by any means but it's fine for basic tasks where you're only doing 1 thing at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice HP Laptop! Does everything that i need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for small use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but kinda slow which was to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Purchased for a business computer and couldn’t be happier with it overall value and price has been nothing less then perfect! The business will continue to use Best Buy for future purchases as quality and value is there!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for nursing school. Portable and light weight. Very convenient. It can be slow at times but thats usually when im running various applications. Worth the $

    I would recommend this to a friend