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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic computer for basic use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for general use. A solid performer for general uses. It does everyghing good but not great. It is a value pick that was cheap. You do get what you pay for. If you can spend a little more, there are better options out there. Very small screen and finding a docking station is a nightmare unless buying the HP one which is as expensive as the laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ken lion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic machine, good enough for simple use, I use it to surf the web only no downloads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good computer it does take a little to turn on and to reload after putting it in sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent for what I need it for. The battery life is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for starters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop …I’m new to them but it’s pretty easy to navigate ..I’m using it for school so it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough for a young student to use, small and easy to travel with. This was perfect for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of cost-effectiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of cost-effectiveness,I recommend everyone to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for refurbished.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal for refurbished. No problems so far and I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get what you pay for, just for basic use nothing much more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for being so small. It accomplishes everything I need to use it for- web browsing, streaming, and writing. Good speaker. The only reason I'm not giving it 5 stars is because sometimes the time and date don't sync and I have to do it manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for basic use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic use and for a budget purchase. Availability is also good and quick turn around time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues small and gets the job done not a powerful device but works great for web use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school and work. No problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than what i expected. I like the color options

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They move a little too slow but overall it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice computer and Best Buy service was awesome. Quick and easy! best deal also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best buy # 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not the best labtop out there but for the price it is a solid choice good quality nothing you cant do with it the staff at best buy were extremely helpful i love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a very good product. I have used it before that's why I bought it again. It gives me what I want, document, doing my research and other academic projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device at a value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for for work and an online MBA program. Great little computer and does everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP is the best !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best labtop I ever purchase . It’s fast and it gets right to what I need . It’s thin and I can take it wherever I go.

    I would recommend this to a friend